PDI Transactions are timing out

WillieW
Tera Expert

Are others having problems with their PDI. I Can't open a record after a few basic navigation steps. web page "dims" soon transaction timer displays, and never completes. I give up before the 298 seconds.

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron

Hi @WillieW 

 

It can be a common issue. It depends on what type of table you are trying to query—if it has a large amount of data and multiple conditions, then a timeout is natural. PDIs don’t come with high-performance support, so this can happen.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

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2 REPLIES 2

Dr Atul G- LNG
Tera Patron

Hi @WillieW 

 

It can be a common issue. It depends on what type of table you are trying to query—if it has a large amount of data and multiple conditions, then a timeout is natural. PDIs don’t come with high-performance support, so this can happen.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

WillieW
Tera Expert

And now I see the following almost daily:

 

502 Bad Gateway


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