AI Search - How to program multi choice facets
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07-22-2022 01:09 PM
We are adding AI search to our Service Portal. How can we display knowledge sub-categories in the Faceted Search widget? Our search results display primary and secondary knowledge categories. See attached. Is it possible to display the primary and secondary in the Faceted Search widget?
Thank you!
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AI Search
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ai-intelligence-
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12-12-2024 09:45 AM
Hi, I'm also interested to know if this has been introduced yet. Currently on Xanadu.
Thanks, Andrew
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12-17-2024 06:57 AM
Hi, I've submitted this as an Idea in ServiceNow's "Idea Portal". This is where SN gathers customer feedback for improvements. It's based on votes. Open the link below and click the up arrow on the left to vote for it.
