AI Search Improvement rules

Sawyer
Tera Contributor

Hello,

 

We are trying to use AI search to set up a boost for certain catalog items based on a user's division.  We are running into two issues.  Any help would be greatly appreciated.

 

1. We have a custom field called Division on the sys_user table that we would like to use as the trigger.  The user context triggers appear static and do not let us dot walk to select the field.  Is there a way to add values to the field selection for the trigger?

Triggers.png

 

 

2. The "is not" operator does not appear to be useable here.  For our use case, we would like to boost every division that is not "ABC".  It would be a pain to use a bunch of "is" operators to manage a long list of divisions.

 

Result Improvement rules.png

 

Vancouver release.

 

Thanks.

1 REPLY 1

Isaac Vicentini
Mega Sage
Mega Sage

Hi @Sawyer!

 

Same issue here, any update?


Best regards,

Isaac Vicentini
MVP 2025


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