Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

AI Search - NLQ Genius Results Navigation

Kiwi1
Tera Guru

We recently migrated to AI Search and love it. Now, we are upgrading to XANADU and configuring the AI Search NLQ Genius Results, but am unable to find the answers to these 2 questions:

1. Can we configure the navigation action to go the CSM workspace (when in that context)? If so, what's the JSON?

2. Is there a property to stop the CMDB searching. We don't use this application and therefore both the time spent searching and the navigation records are not needed.

 

Appreciate your time and assistance!

0 REPLIES 0