Now Assist for Search: Extracting information from images included in an article

Stefano Robuste
Tera Contributor

Hi, if there are articles in the knowledge base that include images embedded in the body of the article and which present textual information, can the search carried out via Now Assist for Ai Search also search and extract the information contained in the images?

Thanks

1 ACCEPTED SOLUTION

Shamus Mulhall
ServiceNow Employee
ServiceNow Employee

Hi @Stefano Robuste currently image processing or OCR is not supported in AI Search.  

 

Certainly encourage you to add it to the idea portal

View solution in original post

1 REPLY 1

Shamus Mulhall
ServiceNow Employee
ServiceNow Employee

Hi @Stefano Robuste currently image processing or OCR is not supported in AI Search.  

 

Certainly encourage you to add it to the idea portal