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02-12-2024 05:34 AM
Hello everyone,
I'm following an SN video training ITSM: Activate and Configure Predictive Intelligence (min 27), and they're showing some pre-designed use case templates that I don't have access to. I've installed all the plugins that seem necessary to have them, but I can't get them to appear in my PI Workbench. Any suggestions?
Thank you!
Solved! Go to Solution.
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03-13-2024 03:29 AM
FYI, Finally I opened a case with SN.
SN: We have fixed the issue. It is known error and problem PRB1648059 is created.
Use case Templates now appear in PI workbench.

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02-14-2024 09:55 PM
Can you Paste the PI Work Bench Screen-Shot?
This is how it looks at my instance.
Regards
RP
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02-20-2024 05:32 AM
Hi Rahul!
Here you are! Thank you in advance!
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03-13-2024 03:29 AM
FYI, Finally I opened a case with SN.
SN: We have fixed the issue. It is known error and problem PRB1648059 is created.
Use case Templates now appear in PI workbench.
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12-16-2024 04:54 AM
Hi @Isolda
Can you please paste the related problem link as I am also facing the same issue with templates