I am creating a dashboard that has a tab with interactive filter (Reference). I need to create a widget in the dashboard that shows an image. The image is stored in a column of the custom table (with type image). The widget should also follow the int...
Hi,We are trying to implement Gen AI in our ServiceNow.There is a one use case, which can convert the text to table and Table to text.So anyone can help me to get API on that from Azure Open AI side or any third party API. Please do the needful. Than...
Predictive Intelligence in ServiceNow is an integrated layer of AI that improves various aspects of the platform. It employs machine learning (ML) to enhance functionalities across applications, leading to better work experiences. The system consists...
Interested to see if anyone has been able to style the sort options on the AI Search portal page: I am just looking to override the ServiceNow green and replace with our brand coloring. I found KB0995512 on the ServiceNow support site which provides ...
Is there any way to limit the facets based on a query. I have a facet on "kb_knowledge.kb_category" but i want to show categories belonging to a parent like "parent_id=************" I went through the below article and couldn't find an appropriate so...
Morning,with AI Search is there a lower threshold that can be set so results below this threshold are not returned? Something like the threshold value we have in the VA Chat NLU Models.Cheers
The Issue Auto Resolution for HR application uses artificial intelligence (AI) to provide near real-time responses to your employee's routine inquiries. By using the Issue Auto Resolution for HR application, your employees can ask for help through re...
Hello swarm intelligence, can I test the new Vancouver features like case summarization and text-to-code on a PDI? Thank you Cheers Bernd
Hi, I am hoping someone has some ideas. I was wondering if anyone knew what tables I could use to create reports for AI Search outside of the AI Search Analytics dashboard?
I have a reference field (column name is kb_category,kb_knowledge_base) in a table field in EVAM View Config and pass it to an action payload, but the value is passed and I want to pass the sys_id.
We have incorporated AI search in our service portal.When we search for a term and when the results appear, right clicking on any of the search result do not have option to open in new tab/window.Because of this, we can just open any article from the...
Issue Auto Resolution uses ITSM Virtual Agent to proactively resolve incidents through a conversation on the user's preferred chat channel. Proactively deflect common ITSM incidents to ITSM Virtual Agent. Initiate a conversation with an end user afte...
I am pulling the external data for AI search on the portal via the rest api and indexing them via AI Search Spoke ingestion as detailed here : "https://docs.servicenow.com/bundle/vancouver-integrate-applications/page/administer/integrationhub-store-s...
Hi, I need some help with my setup for PI. Thank you in advance !When I run a test , it shows me - Unable to predict. message.Here is the backgroundI have loaded a 13k incident record and created a solution to predict Category based on Short Descript...
I am a knowledge manager in my institution's ServiceNow instance. I have completed a few of the AI courses in NowLearning. I am unable to access the AI Search functions in our instance. Can our Admin grant me access to these functions? I want to sta...
