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Resolved! Predictive Intelligence recall definition

Can someone give me a detailed definition of what recall means in Predictive Intelligence? I've gone over the docs, blogs, community postings and about the best thing I can find is: Percentage of false positives captured Is that all there is too it? ...

Predictive Intelligence-Regression Framework Issue

Hi,I trained the Regression solution to predict the Resolve Time of an Incident using Short Description and linked it with the system using the before insert business rule, but I received an error message stating that "applyPredictionForSolution(gr, ...

Meenakshi by Tera Contributor
  • 1180 Views
  • 2 replies
  • 0 helpfuls

Resolved! AI Search and field settings and mapping

Hello All,Would be possible to help and answer questions below. I just started exploring AI Search and cannot find info for these questions:1. AI Search indexed source:- how often the indexing happens?- could i temporary turn it off? (how?) - If we h...

nataliya_b by Tera Guru
  • 2495 Views
  • 2 replies
  • 3 helpfuls

What is update frequency and Training Frequency in clustering

Hi all, How update and Training frequency will work in clustering i am not able to understand how it's work and when the first  train held the count of record is 1018 and after that i have added 95 new record and the count now is 1113when the  retrai...

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Community Alums by Community Alums  
  • 854 Views
  • 1 replies
  • 0 helpfuls

Resolved! Modifying Content Displayed in AI Search for Knowledge

I am trying to display the 'Category of the Knowledge Article', the 'Knowledge Base Name' and the 'View Count' in the search results that appear on knowledge article cards in AI search. I added these 'Table Fields' to the 'Taxonomy - Knowledge Search...

Justin21 by Tera Contributor
  • 3398 Views
  • 5 replies
  • 2 helpfuls

Document Intelligence Problem

Hi all!I'm currently trying to use Document Intelligence on a demo instance. After setting up a Use case, defining the fields (keys) and creating a document task with attachments the OCR + AI should take over and start extracting the required fields ...

VT1308 by Tera Contributor
  • 3762 Views
  • 6 replies
  • 8 helpfuls

Resolved! Report with Group by initially expanded

If I create a report of type "List" and place it on a Dashboard, then it will be initially collapsed. The viewer must click the "Expand all groups" icon to see the details. Is there a way to configure the report so that it is initially expanded?

GLewis5 by Tera Guru
  • 2025 Views
  • 1 replies
  • 2 helpfuls