We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Pictures not showing in KBAs which are displayed by AI Search in Virtual Agent

har_I
Tera Contributor

If I search for a KBA through VA it will show it to me but only text without any pictures, but if I click on the read more link it has at the bottom of that result I will see all the pictures. Has anyone encountered this issue? Anyone have any ideas how to resolve this?

0 REPLIES 0