Related Search Similar Articles (ML) search is not showing any results

BineeshT
Tera Contributor

‎02-24-2025 05:05 AM

Hi,

I was trying to leverage the 'Similar Articles (ML)' to search the duplicate articles.

For my surprise this was not showing any results. However when I was using the 'Search article' option, I could see the results. 

How can we fix this?

Please refer below screenshot.

BineeshT_1-1740402297664.png

 

 

  • 539 Views
2 REPLIES 2

Dominik Simunek
Tera Guru

‎02-24-2025 11:42 AM

Can you confirm that you have successfully trained the related Predictive Intelligence model? You should find it under Predictive Intelligence > Similarity Solutions.

0 Helpfuls

lubbenjans
Tera Contributor

‎06-02-2025 11:47 AM

I have the same issue. 

 

According to this article (Predictive Intelligence for Knowledge Management) , the plugins "com.snc.contextual_search_ml" and "com.snc.knowledge_ml" simply need to be installed for showing similar articles , which I did.

I researched more and also checked:

  • indexing, 
  • Search Contexts, 
  • Similarity Definitition, 
  • adjusted the Table configuration
  • Trained the Ml Solution (ml_solution) 
  • lowered the "Similarity Score Threshold" from 80 to 40 so also lower matches show, but still no results.

Any other idea?

0 Helpfuls