We are in the process of implementing the " Similar Resolved Incidents" model under Predictive Intelligence, currently in our test environment, and preparing for production deployment.
As part of governance requirements, we need to ensure we can provide of model usage once this is live in production.
We are seeking clarification and support on the following:
1. Is there a way to quantify or report the usage of " Similar Resolved Incident" model in production?
2. Are there specific logs or report the usage of Similarity Models.
3. What is the recommended approach to generate this evidence for internal validation purposes?
This information is critical for our sustainability period and for demonstrating that the solution is functioning as expected after go-live. Your guidance will be appreciated.
