Why in Document intelligence document tasks when i uploaded an PDF file it not reflecting.

chbrb66
Tera Contributor
 
1 ACCEPTED SOLUTION

Community Alums
Not applicable

Hi @chbrb66 ,

The following are not supported:

  • ‘Secured’, encrypted and password-protected PDFs
  • Handwritten documents
  • Free-form text
  • Synchronous processes

There are a few reasons a PDF might not be processed properly:

  • The PDF is unaccessible – check that the PDF is not encrypted, secured or password-protected
  • The ACLs on the sys_attachment table prevent the creation of the processed record
  • The "glide.attachment.extensions" system property doesn’t have "jpeg" listed

 

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3 REPLIES 3

Community Alums
Not applicable

Hi @chbrb66 ,

The following are not supported:

  • ‘Secured’, encrypted and password-protected PDFs
  • Handwritten documents
  • Free-form text
  • Synchronous processes

There are a few reasons a PDF might not be processed properly:

  • The PDF is unaccessible – check that the PDF is not encrypted, secured or password-protected
  • The ACLs on the sys_attachment table prevent the creation of the processed record
  • The "glide.attachment.extensions" system property doesn’t have "jpeg" listed

 

Thank you @Community Alums 

chbrb66
Tera Contributor

Thank you  @Sandeep Dutta