The Zurich release has arrived! Interested in new features and functionalities? Click here for more

Dynamic Translation toggle is off in SOW

Akansha Gupta
Mega Sage

Hi All,

we are migrating to SOW and observed that Dynamic Translation toggle on chat window is coming as false/disabled.

Earlier, we were on Agent Workspace and it is working absolutely fine fine. 

 

Could you please help in confirming which configuration setting need to be updated to make it work for SOW.

 

Thanks

Akansha Gupta 

1 REPLY 1

Bhuvan
Kilo Patron

@Akansha Gupta 

 

Please follow below steps

 

https://www.servicenow.com/docs/bundle/zurich-platform-user-interface/page/administer/workspace/conc...

 

If this helped to answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan