How can we restrict agent chat dynamic translation toggle bar for only few queues

priyasree
Tera Contributor

Hello,

 

I just want to know that the Dynamic translation globe icon in the live agent chat window is available for all the agents by default.

But is it possible to restrict this option to enable or disable the dynamic translation for only some queues?

And if yes, Pls let me know how can we do such configuration in which this option is visible to just some queue agents and not for all

Any inputs/suggestion is appreciated.

 

Thankyou

5 REPLIES 5

Hi @User270223 - we raised HI Ticket and SN helped in implementing the fix.