How to configure Dynamic Translation?
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‎01-12-2025 01:53 AM
THe customer wants Dynamic Translation to translate only content (like knowledge articles, what is written in short description for example and so on), but not to translate field names and other OOB staff. Is there any way to do that? Thank you!
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‎01-12-2025 11:59 PM
Dynamic translation translates the string fields to the language the user is in. So the labels are already translated for that user.
Why would you want all your users on one language and translate string fields to a different language? The entire goal of dynamic translation is to get everything in the same language, to enable a German service desk agent to understand what an employee of their Japanese branch is asking (in their own language).
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