Issue with dynamic translation

[Community Alums]

Hi,

I have installed plugin and using Microsoft spokes for Dynamic translation. But my scenario is -

1. The user preferred language is German and short description was written in English. But its showing as "This content is written in your preferred language. No need to translate."

2. While I'm giving SD as German and user language is also German. The text is getting translated to English.

So, always only English language is getting triggered in my case. Let me know any solution for this.

Thanks,

RIpunjai.

[Alex Coope - SN]

@Community Alums,

Just to rule out the obvious, could you include a screenshot of the Description field not being translated, because I'm wondering if the Language Detection is failing based on the first few words in the sentence (meaning any Language Detection tool can not analyse mixed language sentences),

Many thanks,
Kind regards  

[Community Alums]

Hi @Alex Coope - SN ,

PFA screengrab of the Description filed (In English) and as an Info., User preferred language is German.

Thanks,

Ripunjai.

[dharmesh rathod]

Hello Ripunjai,

As per the screenshot I can see you have marked Microsoft as - Default for translation

Please mark ServiceNow as - Default for detection

Mark this as correct if it works