How do I get rid of these black opup tooltips?

spike
Mega Sage

How do I get rid of these black tooltip popups? Every time I open a new dashboard or a new dialogue pops up, they are there. I can find no way to turn them off!

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find_real_file.png

They're driving me nuts. Especially the first one as it obscures other tabs. Although that one does fade after about 5 seconds..

2 REPLIES 2

Michael Jones -
Giga Sage

Unfortunately, as far as the Platform UI goes, there is not a defined way to disable those tool-tips: 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0683353

For the modals in the Service Portal (the less annoying one) you could add a line to the css for Service Portal record for your portal with something like this: 

.tooltip {
display: none !important
}

That would impact all tooltips in the portal however, not just for modals.  

I hope this helps!

If this was helpful, or correct, please be kind and mark the answer appropriately.

Michael Jones - Proud member of the GlideFast Consulting Team!

I hope this helps!
Michael D. Jones
Proud member of the GlideFast Consulting Team!

Thanks. I'm probably not going to delete them like that. While they are annoying for me I guess they could be helping other people.

Thanks for the suggestion though. Good to know that we can tailor things like that.