How do I get rid of these black opup tooltips?
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03-10-2022 11:38 PM
How do I get rid of these black tooltip popups? Every time I open a new dashboard or a new dialogue pops up, they are there. I can find no way to turn them off!
They're driving me nuts. Especially the first one as it obscures other tabs. Although that one does fade after about 5 seconds..

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03-12-2022 06:30 PM
Unfortunately, as far as the Platform UI goes, there is not a defined way to disable those tool-tips:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0683353
For the modals in the Service Portal (the less annoying one) you could add a line to the css for Service Portal record for your portal with something like this:
.tooltip {
display: none !important
}
That would impact all tooltips in the portal however, not just for modals.
I hope this helps!
If this was helpful, or correct, please be kind and mark the answer appropriately.
Michael Jones - Proud member of the GlideFast Consulting Team!
Michael D. Jones
Proud member of the GlideFast Consulting Team!
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03-14-2022 03:23 AM
Thanks. I'm probably not going to delete them like that. While they are annoying for me I guess they could be helping other people.
Thanks for the suggestion though. Good to know that we can tailor things like that.