How to show/hide a widget based on some conditions

[Sathwik1]

I had a widget with a single button it needs to visible only when an incident is in the resolved state.  if it is in other states then the widget need to hide

[Ankur Bawiskar]

@Sathwik 

where are you using the widget and how?

you can have user criteria for widget

Regards
Ankur

[Sathwik1]

@Ankur Bawiskar 

In Pages[sp_page], for a particular page there are 4 widgets already...

so I have added a new widget, widget consists of a button... It needs to visible only when the incident state is resolved

I think user criteria will not be worked here...because I need to set a condition based on an incident state..i.e., when incident state is resolved the widget need to show otherwise hide

[Ankur Bawiskar]

Hi,

that's correct.

then somehow in the widget script you need to access the incident record and based on state show/hide the button

Regards
Ankur