walk-up experience - how to keep "walkup user" account logged in to walkup SP and not timeout

[nimerkawwa]

@darius.koohmarey 

i am looking into the walkup experience application and our purpose here is to login to the walkup portal and present the queue on a large screen but we don't want the login to timeout. Also we would like to setup a tablet for end users to check-in and also take surveys and we don't want those portal pages to timeout as well.

1. Will the "walkup user" access/session to the walkup portal timeout? 

2. Is there something built in to keep these pages refreshing so they don't timeout the session?

3. If it will timeout, is there a way to keep it active for a long duration.

Thanks!!

[Aric3]

Hi nimerkawwa,

I couldn't find any specific documentation regarding the session keep-alive questions, however I performed some research into the walk-up widgets and here's what I found:

The widgets appear ping a keep-alive page on the instance at an interval equal to half of the configured session timeout length.

So the display and check-in stations should remain logged in.

I'd assume this is also why the walk-up portal is locked down to allow users with only the 'sn_walkup.walkup_login' role to be used.

[nimerkawwa]

Thank you Aric!

[Daryl Rodrigues · Accepted solution]

Hello,

so walk-up experience already has a feature that will keep on-site sessions from timing out. All the onsite widgets use WalkupKeepAlive angular provider (utility function to keep the page session alive).

Hope this helps! 

-Daryl

[nimerkawwa]

Thank you!