doug_schulze
ServiceNow Employee
ServiceNow Employee

All, first and foremost all recognition, accolades and any potential tomato slinging should be directed at @aleck_lin . He is the author, creator and brilliant mind behind this great enhancement to our discovery product. I am just your humble messenger.

 

I can say that I was the genesis of this idea some 13'ish years ago when we were just getting discovery rolling I went to Tom and Aleck about the use of the Location attribute we can add to our discovery schedules.  As I'm sure most are aware that we can add this attribute to the Discovery Schedule and any thing discovered in that schedule would be tagged with that same attribute so you can "see" where your devices are within your enterprise.

 

I quickly recognized in my deployments that folks were using multiple ranges/range sets in the same where they were all part of a different location. Imagine a Schedule for California location but each range set might be in a different office around the state.  We really could have used an extension to set location on those sub ranges so that when we ran the California Schedule each range set could have its own specific location value. Well unfortunately in the startup world there were bigger priorities and it just kinda went by the wayside...Until today!

 

Aleck went and made that one idea into a really incredible useful way to add nested attributes from the schedule down to the range set and range item. And its not just Location, its really any attribute, text value, related item that are available in the existing CMDB that can be added to the discovered items.

 

Imagine being able to not only set location but managed by, tag values, support group, cost centers, text fields.. And not only that they are nested and take higher precedence the lower you go in your custom attribute. Imagine my case scenario. My schedule has the overall California location but my Range Sets each have their own city location and their own support groups for local contacts. You name it this update set helps provide for all that to help manage CIs. You will have to expose the new related lists in the discovery schedule, range sets and items...

 

Again, ALL props and recognition goes to my very good friend Aleck Lin, no one has been doing discovery longer in these parts then the two of us and great to see there are always new and exiting things we can bring to our Discovery Family out there..

 

And of course, enjoy yet test , test , test.. this is not supported so you cant call our tech support for assistance, its community driven and you are responsible...But it is pretty straight forward, nothing too magical about it other than Alecks brilliance.

 

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