Hi,
This video explains how to do CI binding using event field mapping. Yes it is possible to do CI binding using field mapping.
Community Article: https://community.servicenow.com/community?id=community_article&sys_id=a571abd9dba910101cd8a345ca96193a\
Part One Video Here: https://youtu.be/7rM1qUL6X0w
Thanks,
Ashutosh
