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AJ-TechTrek
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Giga Sage

Hello ServiceNow Trailblazers! πŸ‘‹

 

After months of deep dives, late-night whiteboard sketches, and caffeine-fueled sessions, I’m thrilled to officially hand over the complete ITOM learning journey β€” from CMDB foundations to advanced Service Mapping β€” to YOU, the incredible ServiceNow community. πŸŒπŸ’š

 

πŸŽ₯ Where's all the magic?

πŸ‘‰ YouTube Playlist – ITOM Batch 3 | TechTrek with AJ

This isn’t just a tutorial series. It’s a guided expedition through the heart of ITOM β€” one workflow, one discovery schedule, and one alert rule at a time.


πŸ“¦ What's Inside the ITOM Bundle?

βœ… 50+ Hands-On Learning Videos
Covering concepts, real-world use cases, exam tips, and even those tricky interview Q&As.

βœ… CMDB – From Zero to Zen
Understand CI classes, relationships, CSDM alignment, and how to build a living, breathing CMDB.

βœ… Discovery – Functional & Practical
Learn MID Server setup, credential handling, and horizontal vs top-down discovery β€” all with real-time lab demos.

βœ… Event Management – Not Just Noise
We’ll go from signal to actionable insight using Event Rules, Alert Aggregation, and CMDB correlation.

βœ… Service Mapping – Bring Visibility to Life
Yes, it’s complex. But I’ve broken it down with flowcharts, live mappings, and practical setup to help you map like a pro.


πŸ’‘ Why This Matters

Over the years, I’ve seen passionate learners stumble not because of lack of intent β€” but lack of structured, hands-on content. That’s what ITOM Batch 3 solves.

Whether you’re:

  • πŸ‘¨β€πŸ’» Starting your ServiceNow ITOM journey

  • πŸ› οΈ Preparing for a customer deployment

  • πŸ“š Studying for your ITOM certification

  • 🎯 Or just aiming to become an ITOM Rockstar...

This playlist is your open, free, community-powered ticket to becoming job-ready and certification-confident. πŸ’ͺ


🧠 Why I'm Handing It Over

Because knowledge grows only when shared. I’ve done my part β€” now it’s time for you to explore, learn, and evolve.

β€œLearning is not a product of teaching. Learning is the product of the activity of learners.” – John Holt

Let this content guide your hands, spark your questions, and shape your ServiceNow journey.


πŸš€ What’s Next?

βœ… Bookmark the Playlist
βœ… Subscribe to TechTrek with AJ
βœ… Drop comments, share insights, and tag me with your takeaways
βœ… Follow me on LinkedIn for upcoming deep dives & ITOM challenges


πŸ™Œ Special Thanks

To every viewer, batchmate, and community member who encouraged this journey β€” thank you. Your feedback is the real catalyst for this handover.

 

Let’s keep the ITOM engines running. Together.

See you on YouTube!
– Ajay Kumar | TechTrek with AJ
Principal Solution Architect | Community Educator | ITOM Enthusiast