AI is a driving force in IT today. In this new blog, VP Tomer Mehkty explains how his team developed data-driven workflows that use AI to accurately predict and prevent IT issues without human involvement. Guiding this shift from reactive to proactive IT support is a new AIOps framework. https://blogs.servicenow.com/2020/knowledge-2020-self-healing-it-environment.html
Also, catch our Now on Now presentations and demos at the Knowledge 2020 Digital Experience, starting May 18. You can register for free here: https://your.servicenow.com/public/prism/104806?token=c602784e6d. AIOps-related sessions include:
BRE1213: Now on Now: Using AIOps to accelerate incident resolution and save $1.4M
BRE1067: Now on Now: Moving AIOps from buzzword to reality with 99% noise reduction
DEM1066: Now on Now: Reducing incidents with Event Management
