We are pleased to announce the following new enhancements for ITOM Visibility currently in the ServiceNow Store:
We are excited for you all to see the latest enhancements to the ServiceNow Service Mapping product. These updates are designed to improve service mapping automation with better names and better integration with existing mapped services. Let's dive into each of these exciting features in more detail.
Single, Purpose-Built Dashboard for Service Mapping Progress
Say goodbye to juggling multiple screens and say hello to a more streamlined service mapping experience! ServiceNow has introduced a single, purpose-built dashboard that showcases service mapping progress. This innovative dashboard brings greater visibility and transparency to the entire process, making it easier for you to monitor and track the progress of your service mapping efforts.
The dashboard provides a clear view of the overall status, highlighting completed mappings, ongoing tasks, and potential issues that need attention. By centralizing all relevant information, you can now effectively manage your service mapping projects with greater ease and efficiency.
Load Balancer: Better Suggestions, Higher Quality Names
We have stepped up our game when it comes to finding logical and intuitive names for your application services. By utilizing data from your load balancers, automated service suggestions now provides a wider range of name suggestions, leading to more and higher quality names. This enhancement not only makes it easier to identify and differentiate between application services, it also ensures quicker population of your service maps.
The improved name suggestions are automatically generated by analyzing the load balancer configuration, which helps the system to recognize patterns and create more accurate and meaningful names. This feature is particularly useful for large enterprises with complex infrastructure, where naming conventions play a crucial role in maintaining order and comprehensibility.
Seamless Integration of Mapped Infrastructure with Existing Application Service Maps
ServiceNow understands the importance of harmonizing new data with existing information. That's why the latest update to ServiceNow Service Mapping includes the ability to automatically integrate suggestions of mapped infrastructure with your existing application service maps. This feature simplifies the process of incorporating new components into your existing maps, ensuring a seamless and efficient transition.
The automated suggestions not only save time and effort but also reduce the risk of errors or omissions in the mapping process. As a result, your organization can maintain up-to-date and accurate service maps, enabling better visibility and understanding of your IT landscape.
These enhancements to the ServiceNow Service Mapping product mark a significant step forward in improving service mapping automation and integration. With a dedicated dashboard, better naming suggestions, and seamless integration with existing service maps, you can now enjoy a more efficient and accurate mapping experience.
Happy mapping!
For the very latest in Visibility don't miss the features currently in Innovation Lab including a robust Kubernetes-native way to populate the CMDB and bring OpenTelemetry data directly into ServiceNow for true observability.
