We are pleased to announce the following innovations for ITOM Visibility in the Utah family release and store.
To capitalize on abundant opportunities in an uncertain economic climate, companies need to make sound strategic and operational decisions based on trusted intelligence about their technology. These releases enable these data-driven outcomes by enhancing visibility to Kubernetes and other cloud containers.
Kubernetes Explorer is a detailed and highly contextual view of your container infrastructure. You can access it via an enhanced Cloud Operations Workspace that enables you to visualize containers, other cloud resources, and their relationships across multiple cloud providers and over time.
These visualizations incorporate trusted data from a variety of automated cloud sources including AWS and Azure Service Graph Connectors, Agent Client Collectors, and agentless cloud discovery. In Utah, significant improvements have also been made to the services processing events in AWS and the services processing changes in Azure.
At the end of 2022, ServiceNow released innovations in the store to take advantage of cloud native operations (CNO). These included an autoscaling MID server and Agent Client Collectors in a zero-touch Kubernetes deployment.
With the Utah family release, platform owners can extend the autoscaling MID server capability beyond the cloud native uses to scan the existing cloud and even on-premise infrastructure. Deploy a MID server solution quickly that will efficiently use discovery resources. Flexible design and performance allow a perfect fit for any environment. Run your MID server from a container that increases and decreases the number of running instances automatically, maximizing CPU and RAM usage and executing scans in ideal network windows so that discovery runs at the most optimal and efficient levels.
Automating container discovery and optimizing the value of containers empowers organizations to drive the secure and efficient use of cloud resources in additional areas. Containers are already helping your company use the cloud more efficiently. New functions in the Store releases allow you to perform software discovery inside containers. Reduce cost and risk by controlling and right-sizing the use of software licenses as your containers scale up or down See the product documentation for how to configure Aqua Trivy file and set up the container image scan.
Beginning in the February store release, ITOM Governance customers can also use the CI variable to create more sophisticated Key and Value policy scripts. Enhancements to the Pattern Designer application will also make it possible to do more with command validation tasks.
In the fourth quarter of 2022, we began working with customers to show them how quickly and easily they can map dozens of services, often in just a single afternoon. This is done in the background by machine learning (ML) that generates automated service suggestions. Entry points and custom patterns are no longer prerequisites. Add the suggested service with just a few clicks. Is your organization ready to take advantage of automated service suggestions? Find out by upgrading from the ServiceNow store.
We're already working on the next set of innovations. Stay tuned for more information!
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