ACC keepalive interval

[maheshvishw]

Hello,

How can I increase the keepalive time interval for the Agent Client Collector (ACC) in ServiceNow’s agent-based discovery from the default 60 seconds to a longer period?

We have increased the time interval for the scheduled job "Agent Client Collector keepalive" from one minute to 5 minutes but still it is sending every minute.

Any help is much appreciated?

Thank you

[Doci1]

That is interesting questiona and the scheduled job you have mentioned is just checking that status in isntance.

The magic happens in ACC Agent itself, as based on the log that ACC Agent is initiating keepalive seesion by its own  and by default it is 60 seconds. I tried to change the config file with value 180 

"monitor_interval_sec: 180 # Indicates that the monitor will run every X seconds. Default = 60."

but no success, it runs it every 60 sec. I couldn't find any other option or possibility to change any param, so probably it cannot be changed to different value than 60 sec.