Agent Client Connector (ACC-V) in Personal Developer Instance (PDI)

rybrose
Kilo Expert

Hi all,

I'm working in my PDI and trying to explore the Agent Client Collector (ACC-V) feature. However, I can’t find the Agent Client Collector tab or any related modules in the navigator. I can see the "MID Web Server" tab and I'm able to configure a listener there, so it seems like some of the ACC related functionality is present. The following plugins are installed:

 

  • Discovery
  • sn_agent - Agent Client Collector Framework
  • sn_acc_vis_content - Agent Client Collector for Visibility Content

 

 

Does anyone know if this is a limitation of PDIs, or could it be that I’m missing a plugin or configuration?

1 ACCEPTED SOLUTION

rybrose
Kilo Expert

Thanks for the responses, however I was able to resolve this by repairing the plugin via Application Manager:

  • sn_agent - Agent Client Collector Framework

I am able to see all Agent Collector related tabs in the Navigator

View solution in original post

4 REPLIES 4

SANDEEP DUTTA
Tera Patron
Tera Patron

Hi @rybrose ,

Unfortuantely, PDI doesn't support it.

 

Thanks,
Sandeep Dutta

Please mark the answer correct & Helpful, if i could help you.

SK Chand Basha
Giga Sage

Hi @rybrose 

 

Better play around in now learning lab instance please find the link below

 

https://learning.servicenow.com/lxp/en/pages/learning-course?id=learning_course&course_id=4737269387...

 

 

Pratiksha
Mega Sage
Mega Sage

PDI wont support it. You need to try the course in now learning. 

rybrose
Kilo Expert

Thanks for the responses, however I was able to resolve this by repairing the plugin via Application Manager:

  • sn_agent - Agent Client Collector Framework

I am able to see all Agent Collector related tabs in the Navigator