Agent is taking too much time to collect the data

amar7
Kilo Guru

Hi community 

we are facing issue in collecting data via Agent client collector 

the agent is up but its taking too much time to collect data 

what might be the issue can anyone help us please 
find_real_file.png

1 ACCEPTED SOLUTION

amar7
Kilo Guru

it got fixed 

the Acc.yml was not encrypting the password so we uninstalled the agent and reinstalled it again and it worked , and one more thing please look into the mid server while installing the agent and checking in the instance .

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1 REPLY 1

amar7
Kilo Guru

it got fixed 

the Acc.yml was not encrypting the password so we uninstalled the agent and reinstalled it again and it worked , and one more thing please look into the mid server while installing the agent and checking in the instance .