Automatically Create Change Request Task

[#1]

We have a need to automatically create a couple of task when some values in the Type field are selected. For future maintenance is this better handled using templates or using java script when the Type field is selected on the change request.

[rufus_mills]

Any updates available from those not sure which way to jump?

[brozi]

I ended up using business rules and UI Actions to assist in creating new tasks. This allowed me to key off things on the Change Request, set values and create new tasks with set values.

The nice thing about UI actions is that i can create a button for the user to click and then the actions take place. Let me know if that helps any...

Ian

[munender]

Hi,

Please go through the link .

https://express.servicenow.com/support/setting-child-tasks-using-templates/

Regards,

Raju