AWS SNS confirm Subscription

[Sumeet Verma]

Hi All,

i'm trying integrate AWS cloud watch with Service Now.

i have created SNS topics in AWS and sent a confirm subscription request from AWS to Service Now instances. it should be auto approved via the API cals from AWS to service now but it's still in pending state.

i guess my Service Now is not able to recieve the API calls from AWS.

how do i make sure that my service now is able to get the API call successfully from AWS.

[junaidghafoor]

Hi,

What is the End Point URL you are using?

Thanks
Junaid

[Sumeet Verma]

i'm using below as per service now docs

i tried giving all my credentials and the url as per below endpoint format but it didn't work.

i tried giving only the service now instance url but it neither worked too.

[junaidghafoor]

Works fine for me. I create a subscription with the Topic ARN. Protocal HTTPS

and the following End Point:

https://un:pw@<First bit of your Instance Name>.service-now.com/api/global/em/inbound_event?source=AWS

Make sure you have the ':' between the username and password.

I assume you have Event Management plugin enabled on your instance.

Also check that the Listener Transform Script called 'AWS Events Transform Script' is active.

Cheers,

J

[Sumeet Verma]

i checked and i have all these in place but doesn't work.

does your Confirmation come automatically. how long it takes?