AWS SNS confirm Subscription

Sumeet Verma
Mega Expert

Hi All,

i'm trying integrate AWS cloud watch with Service Now.

i have created SNS topics in AWS and sent a confirm subscription request from AWS to Service Now instances. it should be auto approved via the API cals from AWS to service now but it's still in pending state.

i guess my Service Now is not able to recieve the API calls from AWS.

how do i make sure that my service now is able to get the API call successfully from AWS.

find_real_file.png

1 ACCEPTED SOLUTION

Hello Does your password have the @ symbol in it? If so remove it from the password and try again. It doesn't like the @ as it is expecting the ServiceNow instance URL directly after the @ symbol Hope that helps Cheers J

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15 REPLIES 15

Literally takes few seconds to be confirmed on the AWS SNS side....

 

Which roles does the user you are using for the authentication have in ServiceNow?

Sumeet Verma
Mega Expert

the user of service now i'm using has Admin Access.

i have done it succefully in the past when i was in Jakarta but now i'm in London and it's not getting through.

the URL format of SNOW in jakarta was a little different than in London but i see you can do it with same format but i can't.

let me try to figure out.

 

Hi,

i'm getting below error when i'm confirming the subscription.

find_real_file.png

Hello Does your password have the @ symbol in it? If so remove it from the password and try again. It doesn't like the @ as it is expecting the ServiceNow instance URL directly after the @ symbol Hope that helps Cheers J

Sumeet Verma
Mega Expert

cool! it works.

actually i tried with another user earlier but that had @ in between not in password but in username and failed.

i setup a user and password without @ and it worked.

thanks... 🙂