AWS SNS confirm Subscription

[Sumeet Verma]

Hi All,

i'm trying integrate AWS cloud watch with Service Now.

i have created SNS topics in AWS and sent a confirm subscription request from AWS to Service Now instances. it should be auto approved via the API cals from AWS to service now but it's still in pending state.

i guess my Service Now is not able to recieve the API calls from AWS.

how do i make sure that my service now is able to get the API call successfully from AWS.

[Eash1]

Hello Sumeet,

I am trying to leverage below requirement which is almost same as yours. Can you provide some insight on how to do this ?

Requirement -

We have an internal team who is hosting our product database and they have setup Amazon SNS to send out notifications during any new or updates to product. I am looking at ways to setup integration between ServiceNow and Amazon to subscribe to those SNS services.

On my initial analysis i did go through this document - https://docs.servicenow.com/bundle/helsinki-it-operations-management/page/product/amazon-ec2-cloud-provisioning/task/t_AWSConfigIntegration.html.

Also requested for below plugins to be installed -

Name

Description

com.snc.aws

The primary Amazon AWS Cloud plugin.

com.snc.aws.activities

Amazon AWS Cloud activities.

com.snc.aws.common

Amazon common.

com.snc.aws.core

Components common to Amazon AWS Cloud.

com.snc.discovery.aws

Probes and sensors for discovering infrastructure components in AWS, including VPCs, subnets, VMs, availability zones, regions, volumes, and so on.

com.snc.ec2_v2

Support for provisioning Amazon VMs from images (AMIs). Includes a service catalog entry for ordering an instance running Windows or Linux.

com.snc.orchestration.activities.ec2

Uses workflow technology to issue Amazon EC2 activities that will execute the commands on Amazon cloud.

Thank you,

Eash

[jonrau-at-aws]

For anyone else who finds this thread, here are some other tips to try:

- Ensure you SNS Access Policy for Subscribers is not too restrictive - trying to pass anything except for the literal domain (with U/N & PW) for SNS Subscription using a conditional will fail

- Ensure your user has the proper roles (for Cloud Management, I found it had to be Cloud Admin, Governor was not working)

- Do not turn on Raw Messaging

[Aishwarya41]

When i am trying to create a subscription in SNS, it shows invalid URL.

[Aishwarya41]

When i am trying to create subscription in AWS SNS, it shows invalid URL. Please guide.

[Ak8977]

I am facing the following error while confirming the subscription.
the user I am using have evt_managemnt_integration role and evt_management_admin role.
could anyone let me know how  I can fix this issue.