In a large enterprise environment, servers may change IP addresses, hostnames, cloud instances may be recreated, and the same infrastructure may be discovered from multiple sources.How should ServiceNow Discovery and IRE determine whether the discove...
Hi all, Our infra teams wanted to check if the below use case can be met by ServiceNow graph connector or cloud discovery: Azure Kubernetes Service (AKS) and Azure Virtual Machine Scale Sets (VMSS). Discovery will help inventory counts, VM configs as...
Hello all. We currently have a few WebSeal servers in our environment and have properly configured the instance to allow for HTTP Classification and have configured the credentials (basic auth) appropriately. the pattern launches successfully and see...
I have a question regarding Windows Discovery and alternative methods for collecting detailed Windows server information.We are currently performing ServiceNow Discovery in a customer environment and have successfully validated SNMP connectivity to W...
Hi All PFA screenshot , After upgrade to Orlando , I am not able to connect SCOM from my dev SNOW instance Error:: EVENTS-------------------------------------------------------------Credentials not found, id: 05d5fd431b8b9450081862ce6e4bcb42testEve...
Hi Everyone, I am getting an issue in activating the discovery plugin in my PDI. Any help? Regards,HDC
ProblemA report on our dashboard was blocked for users who clearly had the right roles and table access. Admins could see it. The report_view ACLs and table read ACLs all looked correct.Root causeThe report record (sys_report) had its Roles field set...
ProblemOur daily Service Graph Connector for Armis import started failing with this error: "Could not retrieve token. Please make sure your connection record is properly configured." Nothing had changed on our side. Armis support confirmed their API ...
We are migrating our MID Servers from vmWare to Azure. In the process I have new MID Servers that I am trying to configure. They got connected to the instance and stayed up for at most 10 min. Now all of them have the following in the logs: User [use...
I am unable to practice due to the above error... What should I do without requesting for new instance. All my data has stored in this current instance only. #instance freeze
ServiceNow IT Operations Management (ITOM) License CalculationsITOM licensing enables organizations to discover, monitor, and manage the IT infrastructure through capabilities such as Discovery, Service Mapping, Cloud Discovery, Event Management, and...
Hi Team, I understand that Maintenance Rules add the matching CIs to em_impact_maint_ci. My question is what happens next when an alert is generated for a CI that is under maintenance.Does ServiceNow automatically mark the alert as Maintenance = true...
Hello Everyone, I am trying to complete this task from Discovery Fundamentals, module 6 - Task: Create iTunes Process Classifier. Please see attached images for reference with regards to the requirements. The problem is I wasn't able to validate the ...
Hi, Can any one please guide me how to call Schedule jobs by using ATF
I have installed plugin 'Predictive Intelligence for Incident Management' . after installing I got OOB templates for similar open incident, similar resolved incident, etc. I have trained them and ML solution is created. How I can enable them in Agent...