Hello, I am looking away to delay an auto incident creation for a little bit like 5 or 10 minutes. I tried it on the Alert Managment rule using filter conditions on Created or Updated, but that does not seem to work. Any ideas on how this can be achi...
Hi All, I am installing ACC agents for UNIX devices, and I was able to install for RedHat and OEL UNIX Devices. However, when I was trying to install the package and start the ACC service to Ubuntu UNIX Devices, it is saying that it is not able to fi...
I have a requirement to execute a powershell script which will execute on a MID server hosted on a windows server that in turn makes a powershell ssh connection.The script I am trying to execute is given below and it is passed as a variable to the Po...
Hello All, In ServiceNow, both Incidents and Major Incidents use the same Incident [incident] table.Is there a way to maintain separate Resolution Codes for:• standard Incidents, and• Major IncidentsSince Major Incidents are differentiated only by fl...
if the query has only one match, will hasNext() return true?
Hello,Wondering if anyone has been able to integrate Venafi and ServiceNow. The front end and Registration authority will remain Venafi, but I only want to create a incident/change record for each certificate renewal. And also update CMDB with certif...
Hi, we are testing event management on our dev instnce and creating events via rest api. But we able to create only cca 250 events per minute and we need create 300 events per second. Is there any limitation or can you give us some lead? Can we creat...
I am configuring Event Management to process external monitoring events directly in the Global scope. My custom Alert Management Rule was working perfectly earlier and successfully creating Incidents for these alerts. However, it has suddenly stopped...
Hello Everyone, Recently we have created a reconciliation rule on Windows Server table and we keep first priority is ServiceNow and second priority is SG-SCCM ad third priority is SG-Intune and we have selected apply to all attributes. the issue is S...
Hi All,Hope you are doing well! I have configured few scripted rest API and used below method for error logging. When I tried to print the logs in the syslog table, non of the methods are printing these values in the log table. Please let me know if ...
Hello, We are in the process of implementing Certificate Manager.We have a MID server that executes commands on an ADCS server. We are experiencing random errors with a vague message. (sometimes works/sometimes not)Do you have any information or solu...
Hi all,We are currently testing SNMP trap integration in **ServiceNow Event Management for a Cisco MDS switch. While testing, we observed that events from the same node (same IP address/device) are being received with different Source values.Examples...
Has anyone extended an existing discovery pattern to capture AWS storage volume encryption details using the Amazon AWS Storage LP pattern?
I noticed that adding Event Management roles to a user makes the Shared Lists in SOW disappear. Does anyone know if this is a known PRB or a specific ACL conflict in the Service Operations Workspace?
Hi I'm trying to create a event rule, In the event I can see the node name in additional information field I want to take the data and put it to Node field, when I drag the data in regex its woring with only one node because when I drag select its ha...