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Discovery is failing with Credential issue

Recently, we have moved the servers from on-premesis to Cloud. When we are trying to discover them using the account based and IAM-role based. We discovered the Virtual machines successfully. when we are trying to discover the account-based, we are g...

UdayReddy by Tera Contributor
  • 613 Views
  • 4 replies
  • 0 helpfuls

Amazon S3 Spoke

Hi All, Anyone please let me know the process and configured required to setup amazon s3 spoke in the Instance and flows along with AWS setupRequirement is to have AWS S3 for migrating all attachments from ServiceNow to Amazon s3 bucket and as well a...

venkatkk by Tera Contributor
  • 4512 Views
  • 7 replies
  • 3 helpfuls

GoDaddy - Certificate Management pattern

I need to discover certificates held at GoDaddy. While I work on getting the required API key, I went looking for a documentation describing how to use the pattern. As far as I can tell, simply adding a cert management credential is not enough, so I ...

mhashemi by Mega Sage
  • 3945 Views
  • 9 replies
  • 2 helpfuls

Need an End-to-End AWS Discovery & Service Mapping Guide

Hi Everyone,I’m looking for a complete, real-world, step-by-step guide for setting up AWS Discovery in ServiceNow from start to finish.I’m especially looking for guidance on the following:AWS prerequisites (IAM roles, permissions, Cloud Account setup...

AvinashU by Tera Contributor
  • 551 Views
  • 2 replies
  • 0 helpfuls

Create Tag based maps using script or ETL

Hi, I have a requirement to create tag-based maps from the tags coming from an integration I want to automate the process by creating the maps from ETL.Does anyone have any reference on how can I create a tag-based map from a script or from ETL. Rega...

Resolved! Using Flow Designer, add attachment to Send Email Action

Hi all, I've created a Custom App using Studio, whereby we will receive Weather Warnings from a National Weather provider, and then forward this e-mail onto relevant parties.  I created an extension of TASK so we can have a record of these weather al...

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SGC SentinelOne is flip-flopping the data.

Hello,I'm able to successfully setup the SGC-SentinelOne but multiple fields are getting updated multiple times. I have added the reconciliation rule to give only SentinelOne to update the records.Not only name all the attributes that will be populat...

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Shidhi by Tera Contributor
  • 497 Views
  • 1 replies
  • 0 helpfuls

Resolved! Discovery Pattern pulls JSON having 15 records, but only creates 5

Please help with Discovery Pattern logic. We are pulling data from Nutanix (via API link), and I get a JSON, I do see that when I click the "Run Operation" button on the Pattern step, the JSON is coming nicely with 15 records, I can see that clearly....

NagyDan1 by Giga Guru
  • 920 Views
  • 4 replies
  • 0 helpfuls

Issue Adding Manual Approvers to Change Request Approval Related List

Hello @everyone,I’m working on change request approvals and need to set up functionality that allows a user to add an approver by clicking the Edit button on the Approval related list under the Change Request record.So far, I’ve checked the Edit butt...

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Community Alums by Community Alums  
  • 889 Views
  • 5 replies
  • 0 helpfuls

Want to move service mappings from Dev to Test Instance

Hi All,I have 22 service mappings created in dev with all the discovered CI and the same CI are available in test Instance as well I want to move this 22 service mapping from dev to test with all the details , mapping and CI relationship , please sug...

borkarvaish by Tera Contributor
  • 620 Views
  • 2 replies
  • 0 helpfuls