Hi, I have created Service Mapping for 2 Applications. I have created an Incident for 1 critical server is down. I am able to see that the Incident is reflecting in the dependency maps. What I don't understand is how an Application owner get to k...
How certificate management process is used to notify the expiry and it is possible to auto renewal certificates either through discovery or manual upload/bulk upload. Provide me complete process and details. If any document/link ??
How we can imports assets from intune before build in servicenow? what are ways which is not paid?.
When tagging infrastructure CIs to application services, the app owner usually gives us a list of servers and databases to be tagged. Once the service recalculates, that app service often shows relationship to SQL instances and databases that we didn...
Hello,Wondering if anyone has been able to integrate Venafi and ServiceNow. The front end and Registration authority will remain Venafi, but I only want to create a incident/change record for each certificate renewal. And also update CMDB with certif...
We’re trying to map a Citrix-published, in-house application using Service Mapping, but it’s not completing successfully.Setup:• Entry point type: XenApp or Presentation Server Endpoint• Filled in the Citrix StoreFront host, port, icon path, and logo...
Hi All,I have a question regarding credentials-less discovery in AWS using ServiceNow.Let’s assume the following AWS setup:1 Management Account5 Member AccountsHere’s what has been configured so far:First Member Account:Created a new IAM role: SN_MID...
Recently requested the "Discovery" plugin to be activated on my personal development instance: dev431599 but failing continuously.
Hello Everyone, Recently we have created a reconciliation rule on Windows Server table and we keep first priority is ServiceNow and second priority is SG-SCCM ad third priority is SG-Intune and we have selected apply to all attributes. the issue is S...
Hi Community,I am working on integrating ServiceNow with AWS and would like to understand the recommended approach for AWS Organizations and cross AssumeRole setup.I have some questions regarding the difference and implementation of the following app...
Hello Experts, Can anyone tell what needs to be filled up here in parameters.We are doing Sectigo certificate discovery and when i add this pattern in Discovery Schedule, Serverless Pattern Execution- these comes up not sure if they have to be empty...
I'm new to this system, so please bear with me for this simple question. I'm trying to figure out if I can DELETE/Modify/Edit "work notes" that I attach to a Ticket.I've looked through the Wiki and online documentation and cannot find any way mention...
Our system is currently running Discovery, SGCs, and other integrations to ingest CIs.We would like to look into Service Mapping and if it's worth adopting into our system.What can be done with Service Mapping? What can be done without Service Mappin...
Discovering a Service Map with multiple Docker Engines. The Engines discover and map fine but we need to get the Containers that the engine is associated with . The Containers are found fine and put in the cmdb fine. Has anyone been sucsessf...
Hi team, We have been discovering Azure resources and their tags which were in PascaleCase.Now, due to a change at Azure, all tag keys are updated to lowercase.Example:If key:value was earlier ApplicationName:ServiceNow, it would now be changed to ap...
