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Task 09: Remediate Duplicates

Hi everyone, I am working on a CMDB Health lab related to Duplicate CI Remediation, but I am facing an issue where duplicate tasks are not getting created. Here is what I have already done: - Created duplicate CIs (same name under cmdb_ci_server)- Ve...

Resolved! Use of GlideDateTime in eval script of a pattern

Hi, I need to transform timestamps into dates.I try to use GlideDateTime in an EVAL script during table transformation, but I'm always getting an error. Does anyone know, if it's in general supported, I couldn't find it documented and in the EVAL scr...

thomasbueck by Tera Contributor
  • 582 Views
  • 4 replies
  • 1 helpfuls

Resolved! Ways to identify internet facing CI records

Hello SN Community,My company's security team has given us a requirement to identify which CIs are internet facing, and also identify which of those CIs are protected by a Web Application Firewall (WAF). Our CMDB team is struggling to identify out-of...

GriffithG by Tera Contributor
  • 4451 Views
  • 8 replies
  • 4 helpfuls

Resolved! We have migrated the windows servers to Cloud. How to discover them?

We have migrated the windows servers to AWS Cloud recently. Now, we want to discover them. Can someone guide me the step-by-step process please? What are the ports needs to be open, does those devices need any cloud credentials, or we can use the exi...

UdayReddy by Tera Contributor
  • 424 Views
  • 1 replies
  • 0 helpfuls

Certificate and Inventory Management

I have DigiCert CA for External Certificates and have Microsoft CA for issuing Internal Certificates. We have more Linux Servers and less Windows Servers. What options I have to implement Certificate Inventory Management and fully automate Certificat...

MID Server Script File Runas

Hi all, is it possible to execute a MID Server Script File as an other user (like runas on shell)? Script is powershell created on: MID Server > Script Files Thanks for the help.

Exclude DR databases from staleness metric enhancement

I want to exclude databases with the role DR from the staleness metric calculation,so that only primary and actively discovered databases are evaluated for data freshness and quality."DR databases are excluded from the staleness metric calculation lo...

ayush_g by Tera Contributor
  • 364 Views
  • 1 replies
  • 0 helpfuls

Fetching VMware vSphere Custom Attributes via Discovery

Hi Community, I’m working on extending ServiceNow’s OOTB VMware vCenter Discovery to retrieve vSphere Custom Attributes. As documented, the standard probes (VMWarevCenterVMsProbe, Datacenters, etc.) only collect standard VM inventory/properties and d...

GiorgioG by Tera Contributor
  • 476 Views
  • 2 replies
  • 0 helpfuls

ServiceNow integration with M365

Hello Experts, We are looking to integrate ServiceNow + M365. We got the Details for Account = Client ID, Key and Tenant ID. Question is:1. Do we need Service Graph connector to implement this ?2.  Do we simply got o Credentials--> Service Principal ...

Nisha30 by Kilo Sage
  • 381 Views
  • 1 replies
  • 1 helpfuls

Report on Risk Assessment answers from Change Reqeust records

I need to create a report that gives me the answers to the Risk Assessments on Change Requests.I found a similar question posted a while back but the answer no longer applies , I don't have the possibility to create a database view , so I will need t...

daniel milea by Mega Contributor
  • 1156 Views
  • 2 replies
  • 0 helpfuls

Need help in Nutanix Discovery

Hi Everyone while doing Nutanix Discovery Getting this in discovery logs No Nutanix Cluster is found , Pattern name: Nutanix Components,  I have validate port 9440 is open  we are using basic auth credential