I am working on Discovery Fundamentals, Module 9, Task #2: Create an Itunes pattern. I have done everything I can think of to do in the identification steps and I still get: "Did you check the steps in the identification section are configured and te...
Is it possible to use ML for Service Mapping in On-Premises ServiceNow Instance? Help me with any artifact that supports your answer. Thank you.
HI Community, I would appreciate your guidance in the Event Management space. I triggered 3 alerts with the same node. It was tagging with alert clustering tag "Groups alert with same node". And 3 alerts were grouped and the earliest and highest pri...
Hi, want to implement Autosys integration with ServiceNow to monitor Job failure, once job is failed at autosys event should be created in ServiceNow, please help with steps Thank you in advance
Hi Experts! We are currently migrating our VMs from VMware to Hyper-V and are testing the discovery of Hyper-V servers, associated VMs, and clusters. Our Hyper-V servers are hosted through System Center Virtual Machine Manager (SCVMM) on Windows Serv...
Hello Discovery Admins - On the Discovery Admin Workspace, I am trying to resolve the T021 tuning check error under the 'Discovery tuning advice' at the bottom.High - T021-MID cluster configuration should be identicalOne of my Clusters, with four of ...
Dear All, Existing login ID is not able to login to store application. Do we need to create a separate ID for that or it is completely a different process of obtaining it ?
For the above mentioned lab in Service Mapping Advanced On Demand content, I'm facing the issue getting the error below in Step 9. Though I was following the instruction mentioned in the lab, this error is still showing and I cannot proceed with next...
We’re noticing that the Operational Status field on VM Instance (cmdb_ci_vm_instance) records is being updated twice whenever the SGC (Service Graph Connector) job runs. This results in duplicate audit entries and unnecessary processing. Currently we...
Hi all,I'm working on service mapping in ServiceNow using the CSDM model, and I want to manually add tags to Configuration Items (like application services, servers, etc.).Can someone guide me on:How to add tags to CIs manually?Where do I find the ta...
Hi guys, Hoping someone else has run into this. For several of our Linux servers, they have certificates that are password protected. When discovery tries to scan them, it fails with the io_error of "SSLHandshakeException - Received fatal alert: hand...
I am working on desigining a DR process within ServiceNow I would like to pull in the IP Zones, A Records, Cnames, Ptr Records Is this possible with Discovery or will it only pull in detected CI's ?
Hello All,I am new to Storage discovery. We are trying to discover Pure Flash Array storage devices. Storage team has provided a Management IP and test account with read-only access. I have configured credentials as Basic Auth Credential. We are gett...
We have a requirement to do IIS server discovery and for this we have a dedicated probe "Windows - Get IIS Information". My question is how will this probe be triggered and do we need to make anything active for this discovery.
Hi Everyone, We are trying to discover Isilon devices but we are getting errors in the pattern, sample below HTTP request failed for credential with username: <username> - status: 401 - body: <html> <head> <title>401 Unauthorized to access PAPI.</ti...
