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Alert Auto remediation issue using Ansible

Hello All,I have built the subflow for alert auto remediation using ansible. I am able to reach the ansible successfully, however extra argument (Alert Node) values are not passing to ansible. Please let me know how we can resolve it. Below snapshot ...

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Community Alums by Community Alums  
  • 554 Views
  • 2 replies
  • 0 helpfuls

Error when Querying WMI Namespace: root/MSCluster

I am getting this error in the MID Server log file (and in the Pattern Log). See ERROR below. I ran some PowerShell (see below) to investigate this issue. My Question is Why is the Pattern querying the WMI Namespace root/MSCluster for most or all Win...

Doug5 by Tera Contributor
  • 1331 Views
  • 8 replies
  • 0 helpfuls

Is it possible to see Events from Dynatrace in ServiceNow ?

Hi All,Does anyone knows if ServiceNow can display Events from Dynatrace ?I guess there are 2 options:Forward all events from Dynatrace to ServiceNow ( not a great idea)Federate(ZeraTouch) events - ServiceNow just displays events from Dynatrace inste...

emildutsov by Tera Contributor
  • 290 Views
  • 1 replies
  • 0 helpfuls

How to discover Saas Applications via ITOm Discovery

Hello ITOM Experts, How do we discover the applications which are in Saas (NOT Azure NOT AWS for them we need cloud credentials as per standard implementation). They are SSO integrated within our environment but are Saas products. DO ServiceNow ITOM ...

Nisha30 by Kilo Sage
  • 501 Views
  • 3 replies
  • 1 helpfuls

Cisco Nexus Switches

Not a question as such, but it may help someone with a similar issue. We use Cisco Nexus switches as standard for our core switches, and we separate traffic on the WAN and LAN with VRFs. The Network Adapters related table on discovered switch CI's de...

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the-deep by Tera Contributor
  • 635 Views
  • 1 replies
  • 0 helpfuls

Resolved! Error installing MID server: KB1702427

Hi, I'm installing a MID server and I've got the error below:   I've been searching everywhere for the KB1702427, but I can't find it. I've tried checking the log to see what's going on, but the installer didn't leave any log files. It's strange, bec...

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bkrs by Tera Expert
  • 667 Views
  • 2 replies
  • 1 helpfuls

Tag cluster definition

Hi ,How to create an exclusion tag cluster definition for customer ID and location ?Can anyone explain.Thanks in advance.

Certificate discovery in AWS S3 Bucket

Hi, Has anyone tried discovering certificates using an S3 Bucket on AWS? I know it's possible to discover certificates in files for specific extensions through a folder on the network or on the MID Server itself, but I can't find anything in the docu...

SergioJj by Tera Contributor
  • 474 Views
  • 2 replies
  • 0 helpfuls