os.linux.metrics-netstat-tcp
Compare the parameters, thresholds, intervals, etc between ServiceNow OOB check os.linux.metrics-netstat-tcp and the respective Sensu check metrics-os-linux-netstat-tcp-prod. Correct any differences
Forum Posts
Reconciliation rules not working for Oracle DB discovery
Hello everyone, I'm having some issues with Database discovery on serviceNow, the Reconciliation rule for oracle instance isn't working, I can see the Oracle instance is duplicated (see screen 1) and I have this error message if I try the debug mode ...
MID Server does not create automatically MID Server Record after installation.
Hi Experts.I installed a MID Server on a Windows Server and when I complete all the wizard steps, I verified that the MID Server service is running, but when I navigate into the servicenow instance, the MID Server record is not created automatically....
file based discover-credentials and permission
Hifor file based discovery, what permission required for ID used for discovery in ITOM. i understand file based discovery happens in last phase of horizontal discovery, but will same id/permission sufficient which as used to scan device ?
Discovery Errors for Devices being discovered by alternate Discovery Sources
Good morning, I am currently looking into our Discovery Errors and find that most errors come from Credentials or Active Couldn't Classify. The error is coming from ServiceNow Discovery (IP based schedules). We have alternative methods of discovery, ...
Resolved! Unable to start ACC service on Windows Server - Agent Logon Failure
We installed the agent-client-collector-4.2.1-windows-x64 on one of our Windows servers. Post installation, it created the servicenow user with "Run as a service" permission and all packaged folders as mentioned in the Install the Agent Client Collec...
Resolved! How to set same target fields with 2 different target table in field map
I get the below error while trying to set same target field (Virtual) in 2 different target tables under the same transform map.Error - "An existing map to this target field already exist" My requirement is to set the target field "Is Virtual(virtual...
Help understanding applicative credentials for oracle database discovery
Hi everyone, I’m looking to set up Oracle database discovery. Currently, we are only discovering Oracle database instances through the Windows server discovery, but we would like to extend this to discover the databases as well. I’ve gone through the...
Unable to Create Incident Using Scheduled Job
Hi, How can I create an incident weekly once using a scheduled job? I have tried, but I'm unable to create the incident from the scheduled job. please help me? Thanks
Retire CI from Intune
Hello All,I have a SG- Intune integration running, I want to retire CI's that are present in ServiceNow but not in Intune, can I write a script logic for this to identify them and retire them ? Regards,Anmol #itom#discovery#intune
Pattern Operation Create relation/reference does not create relation
I need to create a relation from records in [cmdb_ci_appl_sap_ci] to records in [cmdb_ci_database]. Therefore I added an extension section to the pattern “SAP CI Application”. In there I gather all the needed information and use the Create relation/...
check definition update
I Got task that i need to compare service now OOB check and sendu check.I updated check definition and check instance in service now.Nut when i ran test check the vlaues i put are not reflecting
Cimprobe - Classify Session has timed out.
Hello, I am seeing Session has timed out warning in discovery log and the probe is Cimprobe. Can anyone suggest how to overcome this? Thanks, Uday.
Failed to access target system. Please check credentials and firewall settings on the target system to ensure accessibility: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
We had orchestration to add the user to AD group after we upgraded instance to orlando, we are facing the below issue. Failed to access target system. Please check credentials and firewall settings on the target system to ensure accessibility: Acces...
VM Instance records are updated by discovery install Staus as "Retired" and Operational Status as 6
Hi Experts,We are on Utah version, and we are seeing that the VM instance records which are updated by discovery are showing install status for VM instances as "retired" and Operational status value as "6", which means in stock.After checking with th...
