Hello, I've been asked to populate our Wireless Access Points into the CMDB. I know that we could connect via API and fetch data from the controllers, but the network team is actively migrating to new Cloud based controllers. Because of this and ot...
Hi all, We have a few issues with our WinRM/JEA discovery, I must say, I'm not a fan, seems very fragile. One of the issue we are working with Microsoft to fix. The other we have no lead on yet. We have also followed all the steps to confirm the mi...
Hi Folks, I have set up an AWS Management to Members cloud discovery using the provided article. This is a credential-based cloud discovery, and I am using the master account's credential. While I can successfully pull the data from the Management ac...
I'm curious to learn more about the TuneUp accelerator for CMDB. Has anyone in this group taken part in this program? What is the cost? Are there metrics or steps that can be run as a kind of "poor mans" approach to the evaluation? How long does the ...
FQDN are not populated for Printers via ServiceNow Discovery.Can someone help clarifying if it comes OOB or custom patterns are needed?
Hi all,I want to create a new role such as discovery_reader, and let users this role to see the Horizontal Discovery Log details. How can I configure this?I have created read ACLs in discovery_log and sa_discovery_log_history table.users can open the...
As someone working in the #custom mobile app development company , I’ve seen firsthand how important it is to choose the right team for your project. Many companies promise top-tier services, but only a few truly deliver on innovation, functionality,...
Hello Community, Would like to ask if there is any benefit installing ACC Agent on our Servers (Win and Linux). We already have ServiceNow agentless Discovery for all Servers. We will be implementing Software Asset Management (SAM Pro) module. ACC ...
Hi I have a large amount of discovery errors and I am trying to resolve the larger groups with the same error. I have a huge amount of 'Host is active, but unable to classify' errors. I searched for the effected IPs in the CMDB to see if Discovery wa...
I have a number of HP printers configured with SNMPv3 that I can SNMP walk without error using our ServiceNow credentials. However, it appears information like Serial Number and Model are not always where I think Discovery is looking (based on ECC Q...
I am trying to create a Tag Key & Value Policy that looks at the value for the key "altci" and checks against the cmdb_ci_service_discovered table to see if that value matches an existing record on the cmdb_ci_service_discovered table I am not sure ...
HelloI have installed the Certificate Inventory and Management pluginIf you are running Discovery and manually managing it after discovery without using it as certificate management automation,Is certificate revocation detected by discovery and is it...
Hi,I am trying to implement the Mid server clustering - failover and load balancing does anyone have some materials like ppts on clustering, FAQs related to the same, and challenges faced while implementing mid server clustering - failover and load b...
Hi All, We are in the process of implementing certificate management. Following are the limitations.1. Port scan discovery can discover only one certificate per port/device.2. It cannot discover non encrypted certificates. Please share your suggestio...
When we create a computer CI, the value of install_status is 1 (Installed). As expected, a hardware asset record is created (model category, computer), but the value of state is 2 (On order). It is my understanding that, because of the "Asset CI Inst...
