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Nutanix-discovery - no CIs created

Hello Community,I have a question regarding  Nutanix Discovery:We have setup the configuration like in documentation described.https://www.servicenow.com/docs/bundle/vancouver-it-operations-management/page/product/service-mapping/reference/nutanix-pa...

Sven Brose by Tera Guru
  • 1248 Views
  • 1 replies
  • 0 helpfuls

Resolved! Push connector is not receiving events as excepted

Hello Everyone, Hope you are doing good. I am trying to configure push connector for events integration. When I am trying this in API Explorer, its not working as expected. Below are my configurationsCreated a push connector   URL Parameter: https://...

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Ganeshm1 by Tera Guru
  • 2170 Views
  • 3 replies
  • 1 helpfuls

Agent Client Collector thresholds

Hi All,I want to set the threshold for "acc" in detail.In acc.yml, the CPU usage of "acc" itself is managed in percentage units.If the threshold is set to 5% and the OS's CPU usage is 95%, it could cause a failure in the OS.Can I configure it so that...

What these Outages Tabs in service mapping mean?

Hi, what do you mean by Outages? How does Outages different from Incident, Problem & Change.What does these Outages Tabs in service mapping window mean? On which table we can see the Outage records? Thanks,Umashankar

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Umashnkr2 by Tera Contributor
  • 701 Views
  • 1 replies
  • 0 helpfuls

Windows Discovery Pattern Error - CI Reclassification not allowed

Hi, On many Windows Servers discovery pattern logs I see this error which is preventing the server to be discovered. I have already added/enabled the following IRE properties to true -glide.identification_engine.update_without_switch_enabled, glide.c...

SamJoe by Tera Contributor
  • 1656 Views
  • 2 replies
  • 1 helpfuls

Is it possible to set discovery schedule for ACC-V?

Hi All, In the check definition that performs agent discovery, only interval exists.The customer wants the acc-v to operate at a certain time.For example, if a customer wants acc-v to operate at 02:00am every day, they can put 1day in the interval fi...

Hank Woo by Tera Guru
  • 824 Views
  • 2 replies
  • 0 helpfuls

Using MultiSource CMDB functionality

How to use this feature? When I look at the CI record using the "Multisource Data Preview" link on the CI record I was expecting to see three columns. The attribute, the value and the discovery source. I only see two - the attribute and the value. Ho...

kmlutz4sn by Kilo Expert
  • 5048 Views
  • 13 replies
  • 4 helpfuls