Hi All, I am trying to import 2 AIX server using Excel File and has Class mentioned as AIX Server but when integration is complete, the Class name is updated as "Configuration Item" instead of AIX Server. i have tried creating OnBefore Script (mentio...
Hello,I'm currently running an Amazon AWS Cloud Discovery schedule, but it seems to be discovering a large number of objects. Is there a way to limit the discovery to only EC2 instances?Thank you,Antoine
We have a new midserver installed and while trying to connect to the Azure vault, we get a error message as unable fetch access token from loginmicrosoftonline.com and connection is reset and when tried the curl command, it shows ssl handshake faile...
Hi All, I am trying to Map Support Group, Change Group and Managed By Group using the excel file that has CI Class name and corresponding Managed by Group, Support Group, Change Group. I tried to load the data from excel file using import set and w...
ACC-V 4.2.1/4.1.1 binary is dependent on library golang.org/x/crypto v0.25.0 which has a known vulnerability CVE-2024-45337. What are the plans to address this vulnerability and when?
Can we turn off AWS Auto scaling groups? We are observing too many AWS VMs are being created and upon checking with Server team they said there are many autoscaling groups which are temporary. Any Best practice to disable this discovery?
I have discovered the UPS (Leibert) using SNMP, but the serial number is empty. The discovery log shows that "Rule 5: Searched on <cmdb_ci_hardware> for attributes: serial_number: Skipped Identifier Entry". Please suggest if you have faced similar is...
Hi Everyone,We are currently helping a client fix inconsistensies found in their Software Installation table as part of fixing their SAM implementation. They currently have ServiceNow Discovery, File Discovery, and SG-SCCM active to get data about th...
Hi Team, I would really appreciate your support regarding the implementation of Metric Intelligence. 1. If the monitoring tool has the capability to send metric data directly to the ServiceNow instance, do we only need to share the endpoint and MID S...
Hello everyone, Does any one have done JEA Configuration with CA Certificate instead of Self-Signed Certificate Configuration. Please post the document or KB links if you have.
Hi Community,I Need some help on this problem.In our env there windows servers which was discovered but they are missing serial number attribute on the CI record.The count of these servers is around 120 so i am not sure how to approach troubleshooti...
Hi, I am trying to create a record in a custom table through flow designer when we are recieving an emailBut getting following error when testing (Record is created but with an error) And the flow is not getting triggered as expected Please help with...
Hi, I am getting the below error in Microsoft Intune Service Graph Connector Import Logs: Identification Reconciliation Engine(IRE) Processing errors->1: In payload missing minimum set of input values for criterion (matching) attributes from identify...
Hi , How to find the coalesce field in Robust Transform ?
Hi , How can we Discover all Azure Subscriptions instead of manually clicking on Discover Subscriptions on Service principal Account In ServiceNow .This below property is already true. glide.discovery.cdu.auto_refresh_sub_accounts_and_ldcs = true Th...
