Hi all, We implemented the AIOps Experience a few months ago and noticed when we clone over our non-Prod environments the "Installed Integrations" are the ones which point to the Prod environment. Makes sense, that is what a clone does. So, we adde...
We have removed the revoked status from the include_cert_status parameter. However, when processing the OOTB discovery pattern, it is still receiving and processing payload for revoked certificates. What will be the best option to prevent discovery f...
We have Azure Change Processing enabled in QA and Prod and recently data received is inconsistent in ACP Resource Changes Table We want to compare the payload and if there is a difference trigger a notification. Anything OOB we can use or any other s...
Hello experts, I recently started getting the error below when discovering some (not all) Windows servers.there is no duplicates in cmdb_rel_type table. Would you please guide me to fix this? 2025-01-08 10:13:46: : There is problem to build the Sanit...
Classification by device name: HP ILO devicesHello, We have HP ILO devices which were discovered couple of years ago and are currently classified as " server chasis" and were last responded 3 months ago.I am now trying to discover them through quick ...
Hi,I am getting an error "Identification Engine: Discovery status is FAILURE, CI Type cmdb_ci_avi_controller cannot be created since there are no attributes defined. Debug pattern to understand why no attributes have been assigned." when executing th...
Hi All,need assistanceThe query is for the discovered CI view map button is not working for the user with "service_mapping_user" role however it is working with "app_service_admin" role. The scenario is when click on the "view map" button, it should ...
The department import job running via powershell seems to be broken since 08/2024. It needs to be analyzed and corrected.Analysis so far:-There is the scheduled job which is executed every Monday at 6 AM CET. This one calls the one subflow.-The Subfl...
How to remove the Put in Maintenance and Search Google option in the Express list General actions
I have a related list that I am trying to get working from the *clcl_devices table (from connected workspace app) - to the relationships table (cmdb_rel_ci). - to show parent computers. As a test Ive hardcoded the sysid of the *clcl_devices device i...
I’ve built a custom application that includes a set of daily events, which I display in a calendar report. I want to highlight these events based on specific fields within each event, but I’m not sure how to set this up.The Forward Schedule of Change...
Hi,we are discovering vCenter by Cloud Discovery.Is there a way to discover custom attributes from virtual machines?I've searched the probes but it seems, that the attributes do not come in.Best regards and thanks for input!Sven
Hi, When receiving events from a PUSH connector how can we set up retry if the ServiceNow instance is unavailable?I would like to build a retry method so if a tool attempts to send an event via a rest call and the instance is unavailable that the eve...
Hi, Can someone pls help me on below issue. I am getting below error- I'm working to create a Service Map. Earlier I was getting an error as "The system failed to create an inclusion connection from CI (type:cmdb_ci_app_server_websphere). There is a ...
Hello all,I have configured Splunk with ServiceNow currently with basic authentication but I want to reconfigure it using OAuth authentication, can anyone please help me understand how we can achieve it? Any quick help is much appreciated. Thanks,Pra...
