We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Walk-up role problem

Hello dears,In order to access the walk-up, in my PDI : I must have the role : "sn_walkup.walkup_login " , so I edited the roles of the admin user and I added the role to its roles and retest the access to the instance's url /walkup but it fails : do...

yasserbouat_0-1745663076111.png yasserbouat_1-1745663269964.png

ITOM for monitors, docks, keyboards

Curious if anyone’s had success using ITOM to discover peripherals connected to laptops or desktops — things like monitors, docks, keyboards, etc? It seems like something you could piece together with custom patterns, but I’m wondering how reliable i...

janku by Tera Contributor
  • 782 Views
  • 2 replies
  • 0 helpfuls

Resolved! Mid server installation

Hello All, While installing the MID Server, I'm getting an error: "Windows OS should be more than 2012."But my machine is already running Windows Server 2016.Please check the image and help me.Thanks in advance.

NakkaM by Tera Contributor
  • 2039 Views
  • 5 replies
  • 0 helpfuls

Netscaler Discovery Issues

Hello,We are facing issues trying to discover "netscaler" load balancer. We have changed the sysName of the netscaler devices to have the DNS name instead. When we run discovery, we are observing the following:    Error - "Error in Horizontal Discove...

F5 LTM Policy

We are experiencing difficulties discovering virtual servers that utilize LTM Policies instead of iRules or direct pool attachments. Upon analyzing the discovery pattern, we do not observe any steps that could interpret LTM Policies and identify the ...

Service Mapping Pattern Creation

Hi, I am new to service mapping, I need some understanding on service mapping pattern. I will really appreciate your time and effort to respond to this. 1) In what all scenarios, custom patterns are required to be created for Service Mapping (not dis...