I am working on the Maintenace rules logic to apply MM if a user raises a Change with affected CI's . I have tried the selected the CIs Affected[task_ci] table but I am not able to see all the below fileds to choose the filter condition .. I can only...
I have 2 rogue details tabs I can't close in the Service Operations Workspace. I deleted these 2 test incidents while they were on-hold, but now I can't close the tabs via close all tabs option or clicking on them. lose all tabs
I'm looking for the API documentation for SNC.ImpactManager(), particularly the implementation of getCisInActiveChangeWindow() How does this calculate the CIs to return?
While I try to activate the plugin, I get a mail stating that 'Plugin was not activated'. What is the fix for this ?
Hi All, I am getting the above error, when I am trying to insert record into the custom tables extended from the Business Service(cmdb_ci_service) table. I have found the solution of updating Show counter in Number maintenance. But my doubt is, why i...
This one is still baffling me. The error while service mapping:The system failed to create an inclusion connection from the CI (type: cmdb_ci_app_server_websphere). There is a containment rule for this CI type and a pattern which is associated with t...
Discovery Admin Workspace some of the Tabs are not visible.
In the Discovery Admin workspace, iam not able to view some of the Tabs
In the Discovery Admin workspace, iam not able to view some of the Tabs
Hi All, I want to check whether the device is active or not using cmd command prompt. Please guide step by step. Thank you in advance.
Hello Everyone, Would just like to check with you guys if ServiceNow can discover "Automatic Transfer Switch" using. I did try to check for the table (cmdb_ci_ats_power_eq) in the SNMP classifier, but unfortunately the drop down menu doesn't show up ...
Hello everyone, We are setting up ACC. Mid server been installed and validated on linux server. We have two mid servers as of now. While trying to install the agent it ask for API key. Which we get from mid web server api key. Ideally it should h...
How to discover monitor in discovery?
Hello , we have events coming with node is name with FQDN or Short name like adc.ap.com or just adc.But in CMDB we have CI names with shortname , without fqdn.In the event rules , we have created a regex to strip the FQDN and mapped to a variable u_...
Dear community,I created a discovery extension that is working fine (check wether or not a win server has NFS services installed, and filling a custom field ((added in cmdb_ci_server )). It was working file in DEV & TST, but I made some mix/mess when...