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Auto Reject an approval after 14 days

Hi All,I have been trying to find a easy way to make it so any approvals older than 14 days will auto reject and then fire off a notification on why its being rejected.   Has anyone else had any luck with this?   I have tried approval rules based on ...

magoo by Kilo Expert
  • 7509 Views
  • 10 replies
  • 5 helpfuls

Resolved! Use PasswordState as external credential storage

Hello,We are experimenting Discovery and wondering if anyone as ever integrated ClickStudios' PasswordState vault as an external credential storage. We know that CyberArk integration is already available but maybe someone could share its JAR file for...

Thresholds to escalate alerts from a Dynamic CI group

Hi all,  I'm wondering if it's possible to to have thresholds to escalate alerts if it's breached for a service represented by a Dynamic CI Group.  Example:Dynamic CI group is made up of;Server 1Server 2Server 3Server 4 If an alert comes in for serve...

APC and SNMP Attack

When discovery encounters our APC UPS devices it detects and adds the device. Then the administrators call due to the "Unauthorized" SNMP access attempts. I can see the credentials in the affinity table but it appears that each time there are five ad...

jpro by Mega Contributor
  • 3385 Views
  • 12 replies
  • 1 helpfuls

Resolved! Mid server not getting installed

Hi Community, I am installing mid server on windows server 2012 r2 machine but its not reflecting in ServiceNow Instance.I have modified the config file and run the batch file. I am not getting any error.

MK-p by Tera Contributor
  • 999 Views
  • 9 replies
  • 2 helpfuls

Resolved! CyberArk Integration : Using Agentless Architecture

Hi,    Just posting it out here to check if anyone has used and know the steps to create an integration with the credential vault - CyberArk without having to install the AIM agent. In the CyberArk systems, this process is called CCP – Central Creden...

Credential tracking in ServiceNow

I need an ability to track  when credentials are generated for different API's, so that I can track when they are going to expire. I am thinking of creating a custom CMDB CI  class " Credential Management" and then we can relate that CI to the parent...

VMware vCenter Probe not retrieving FQDN anymore

We have out-of-box VMware discovery probes. Back in April when we ran a discovery the CIs in the cmdb_ci_vcenter table would include Name and FQDN Ex:vCenter@10.211.96.86 ethprsl1m1vc01.xyz.comNow when we run discovery anything new comes in without F...

MMGF by Tera Contributor
  • 294 Views
  • 1 replies
  • 0 helpfuls

Why g_scratchpad code not working for me please check ?

Business Rule (function executeRule(current, previous /*null when async*/) { // Add your code here g_scratchpad.cLocation=current.caller_id.department.getDisplayValues();  })(current, previous); On Load Client Script Code:-  function onLoad() {//Type...

1dusjhyahnt by Tera Contributor
  • 384 Views
  • 4 replies
  • 0 helpfuls

Resolved! Has anyone discovered Citrix Xenapp and XenDesktop

Hi All, I have to discover the citrix xenapp and Xendesktop for which I have enabled the SAM professional plugin. The docs says we need to create a discovery schedule to trigger the citrix license server pattern, but stuck in the part. can anyone hel...

Idea for Discovery support for vCenter 8.0

Hello All, I'm really surprised that vCenter 8.0 is not supported by Discovery since this version of vCenter has been out for some time and VMware is critical infrastructure for many organizations. I would appreciate it if you could please vote for t...

Evan Miller by Tera Contributor
  • 725 Views
  • 2 replies
  • 2 helpfuls