Discovery on Storage Server is not updating the IP address for few servers
Discovery on Storage Server is not updating the IP address for few servers and its always empty but, I see the IP address for those missing records in the discovery log.
Forum Posts
IRE for non-cmdb classes in Robust transform map
Hello, If you have IRE enabled for non-cmdb classes like core_company table and you have a robust transform map for it.1. Will the robust transform automatically use IRE for company table instead of coalesce?2. Do we need to enable IRE somewhere lik...
Discovery changing Display name everytime
Hi All,I am facing a strange issue with discovery. A Windows server with 3 Display names. Every time Discovery runs Interestingly, the host name is not changing and is coming as correctly. Like :MID Server User TESTField changes•Display Namevmsdibcht...
Dynamically Update the Coalesce Fields in Transform Map
I am trying to implement the coalesce condition dynamically based on the data being sent via excel file for uploading the data in the Batch Job Table (cmdb_ci_batch_job).I have below fields:System - Drop down field with values as 'None', 'SAP', 'Serv...
Service Mapping Pattern Creation
Hi, I am new to service mapping, I need some understanding on service mapping pattern. I will really appreciate your time and effort to respond to this. 1) In what all scenarios, custom patterns are required to be created for Service Mapping (not dis...
Service mapping Pattern enhancement
Can someone help define the criteria of Patterns for Service Mapping on the basis of simple, medium and complex pattern?
Service Mapping for Software and hardware model
Can Service Mapping provide the details/view of software and hardware model? Or Enterprise Architecture - TPM needs to be used for this? Your response will be greatly appreciated.
Discovery Error: Error in Horizontal Discovery Sensor for Horizontal Pattern: Payload was in an unexpected format, the payload will not be processed
While trying to discover a Switch I am getting the following Error: Error in Horizontal Discovery Sensor for Horizontal Pattern: Payload was in an unexpected format, the payload will not be processed
Service Graph Connector Entitlement
Hi, can someone please confirm if com.snc.cmdb.wiz connector is included under ITOM discovery licenses or is it a paid connector?
Resolved! Update group members count in group(sys_user_group) table
Hi Everyone , I have got a requirement where i need to update group members count in one of the field in group table , for this i have created one field -u_member_count and updated the below script in fix script . and i have around 30k groups in th...
How to service map the AKS Kubernetes CIs with the Application Service
Hi Everyone, We are using pattern based discovery method to get the Kubernetes CIs for Azure. We are successfully getting all the CIs using the Kubernetes pattern which is creating schedules for each one of the clusters. We are getting all the tags a...
Availability Group
Hello Team, May I know what is Availability Group in service now discovery? and Availability Group name for SolarWinds SQL Database Cluster. Consists of 2 server. Does SN discover Availability Groups?
Print lable based on location table
My client would like the ability to print a shipping label from the location table. For shipping of hardware to stores. From the Locations table is there a way to print a lable? Currently, it is done manually create shipping labels for packages. Any ...
ACC V not populating install location of Installed software for Linux Servers
Hello,We have implemented ACC V on Linux Servers we see it brings software installs on that machine but does not brings install location of software
Agent Client collector enable-patterns-on-agent mass update
We are setting up Agent Client Collector Visibility.We will use it for Service mapping as well as horizontal Discovery.To use patterns you need to set enable-patterns-on-agent : true This is not default when installing the agents.What could be used t...