Hi Team, We have encountered unusual issue . We verified that the mid server is delating CIs which have associated task .Is there any way we can stop it . I am aware it do the file cleanup and relatioship deletion. It is deleting lots of classess. S...
Hello everyone, We are having issues discovering some MSSQL instances because only the "Lightweight" identification section is working, which does not pull any information about databases. There are two more identification sections which should be ab...
Hello everyone, We are currently testing Credential-less Discovery and while debugging the pattern to understand how it works, I noticed the following: The first thing that the pattern is doing is to scan ports in the host and the response is stored ...
We are seeking a best practice or recommendation related to Appliances in the CMDB and ITOM Discovery. We have a need to track "Appliance" devices in our environment. In this context, an appliance is a virtual machine (server) that is used to delive...
If so, does it work with the free OSS version or only the paid enterprise versions? If not, what other IaC solutions can it use instead?
If u have any idea or specific document for how to integrate servicenow with splunk for getting events.webhook method
Hi There, I want to send email from a decision table based on the decision condition. Created a flow and used an event , email notification and notification script. I am sending the email ID through Param 1, but its not sending . I used email.addAddr...
What configuration steps and changes are required in ServiceNow Discovery to discover mainframe nodes and running processes on z/OS servers?
Hi all, anyone come across discovering Load balancers for Kemp? We have been able to modify identification rules for load balancers class and the load balancer CI is now being created, but none of the related list records are being populated.ServiceN...
Hello All Does somebody already discovered a LB form Kemp Technologies? A customer has that stuff and till now we are not yet able to simply touch it by SNMP credential test The LB's manager is quite sensible thus we avoid to querying him too frequen...
We currently have around 2500 application services in the cmdb_ci_service_auto table.We've been using those app services across Incident, Problem, Change, etc. for the past 8 years. We now want to implement tag-based service mapping.We have a pretty ...
Hello Everyone, I'm facing a issue while importing data from SCCM to CMDB via SCCM integration using service graph connector.When records come from SCCM it gets populated in the import set table, and then when we transform it, the first step is to ch...
Hi All,Good Morning ! Can anyone please help me on the below query ?I would like to layout my variables in a container with 2 columns , alternating sides however The container insider my variable set doesn't seems to work on Service Portal whereas ...
Hi Team,For some of the alert in system we are seeing that the Initial Event Time and Event generation time is different. I got the basic difference from Google but what to know why this is happening as it is creating confusion for the users.Thanks,Y...
Hi guys need a little help here, I have the following scenarioAfter discovery runs, the CIs (class Kubernetes) are being deleted from CMDB, but they should not be, as they have changes or incidents related. Has anyone had the same problem? We are cur...
