Hello All, We have an OOB integration where we map the raw data to the form fields. I need to map 3-4 URLs to a field of type HTML. The idea is to have a hyperlink for the URLs rather than plain text that needs to be copied. Assume that the raw URLs ...
Hello, Having issues enabling multisource CMDB - I have added the system property already: https://docs.servicenow.com/bundle/paris-servicenow-platform/page/product/configuration-management/reference/components-multisource-cmdb.html I believe this c...
I use RESRMessage to call external rest API in ServiceNow、Used MID ServerThe following error has occurred:The request failed: Request not sent to uri= https://xxxx.xxxxx.jp/_apis/projects/?api-version=6.0 : org.apache.commons.httpclient.HttpException...
Hello,In ATF module, I created a test to test the record producer "Create incident" available on the PDI : And of course I created a step to impersonate an itil user, a step to access the Record Producer, another step to fill the fields, and another ...
Hi all, We’re using Serverless Discovery to populate AKS data in our CMDB and need to leave out/exclude a known set of Kubernetes namespaces from discovery. The namespace parameter in the pattern seems to support only * (all) or a comma-separated inc...
How are we creating service map for Paas/Saas based application or 3rd party cloud, not directly reachable by MID server?? are we creating this as Generic CI?
Some questions on this forum and even a Knowledge article on ServiceNow indicate that ITOM SU Licensing is based on nodes, which is performed on the Server (cmdb_ci_server) table. Why is it then that when i run disvocery on my VMWare Virtual Machine ...
I have created two rules for CPU utilization, one that creates a Warning severity alert for > 80 %, and one that creates a Critical severity alert for > 95%. I put the 95% at order 150 so it would check for that first, then the 80% at order 200.When...
Sometimes there is flood of events from a event source which is leading to creation of 10K+ alerts and due to alert correlation rules all the alerts are getting grouped and only one incident record is getting created.What configuration can be done in...
I am getting the following error while uninstalling the mid server from the cmd. wrapperm | The mid server user 002 service is not installed - The specified service does not exist as an installed service. but in Services, I can see the "mid server u...
We are configuring Health Log Analytics on a Yokohama instance. One of our sources is Elasticsearch and we are using the OOB pull connectors. We have been able to connect and pull logs successfully, but now we are trying to set the 'Term filters' fie...
Has anyone successfully used Certificate Management (Workspace) to manage Azure's 'Enterprise Applications' SAML Certificates?We are able to bring in the SSL certificate for the site but not the SAML certificates. See image.
Hello Community, I am reaching out to you to seek a suggestion on processing of Open Telemetry Data in NOW.My Org has a good implementation of ITOM Event Management and have many Monitoring/Observability solution integrated.As ServiceNow cannot proce...
I am working on email notification.I have a requirement to include a fields which is in related list table.
Question on the critical vulnerability in the ServiceNow Agent Client Collector (ACC) related to its use of an outdated OpenSSL version (1.0.2zg). We are currently on ACC version 3.4.0, and I’ve seen that version 3.5.0 still embeds this older OpenSSL...
