Mid Tier Installation
I am unable to install mid tier on my windows 12 vm getting an error that it requires windows 12 or higher. Which iso can I use to install mid tier on my wm?
Forum Posts
Classifier is running once for each running process generating multiple CIs
Greetings experts. I'm trying to write a custom classifier (and pattern, but that's not the issue) for the Caché database engine. The issue is that RDBMS seems to have many running "cache.exe" processes on the servers it's installed on. If I look for...
Does Discovery change the status of a CI from absent status to install
Hi All,I encountered an issue with a network device that was marked as "absent." After resolving the underlying problem preventing it from being discovered, I reran the discovery job, but the status hasn’t reverted to "install."Has anyone experienced...
cmdb retirement policies
Hello all!recently we have begun turning on retirement polices--- they are very loose(CI hasnt been updated or discovered in 6 months) just to get a feel of the process.however, we have run into an issue where the CI is discovered, after its retired/...
Resolved! does ServiceNow have any inbuilt functionality to generate a CSR by itself for any application whose SSL ceritifcate has be created/renwed
ServiceNow currently does not have any inbuilt functionality to generate a CSR by itself is there any workable solution to enable this functionality within ServiceNow
Access to api 'getDecryptedValue(password)' from scope has been refused
Hello all! We have a password stored in basic_auth_credentials table that is effectively shared by several apps. In the past, we would normally work exclusively in global scope but have since turned to using scoped apps, reason being it's easier to m...
What controls exist to prevent ServiceNow decrypting passwords stored in the credentials table?
It's a question that comes up with every Discovery implementation I've ever done, but I've never found a satisfactory answer. Passwords stored in the credentials table are encrypted, yes.A support agent once informed me that every instance has its o...
How to get second drilldown results based on the table chosen on report
Hi All, I have created a Basic Report in Servicenow (Eg: incident Table), * Report type is Bar (Grouped By Assigned group) ,I have added 2 drill downs * whenever I perform onclick from bar chart , on anyone of assiged group its takes me to the drill ...
ServiceNow - Delete files from CI using Mid Server
Hello,We want to delete files from a particular CI that is discovered by the Mid Server. We have the Mid Server credentials along with the CI names.How can we achieve this?
Discovery Scheduling
I would like to know if it is possible to exclude a time period in a discovery schedule.Indeed, I would like the VMware discovery to be performed every hour but not at night (because we do not want to detect VMs and datastores that are temporarily cr...
Resolved! SCCM and Discovery Software creation for computers
We have configured sccm and discovery both and both are running fine. we dont want software to be discover by discovery. for Software we want to make SCCM as source of truth.
Resolved! Discovery of laptops which are not in the network
Hello friends, I have a doubt. If a client is using ServiceNow discovery. But many employees are working from home. They will not connect through VPN.1. How to discover these laptops ?2. Can we add someone's home IP address and discover the laptop re...
Resolved! SNMP Probe timed out, target is either unreachable or there are no valid credentials for it
Hi All, We are discovering some SNMP devices and observed that out of 5 devices 4 are getting discovered finely but the 5th devices throws an error. : SNMP Probe timed out, target is either unreachable or there are no valid credentials for it. I have...
How to Create A Hyperlink in Scripted REST API
Hi There, I was trying to send a Link from Scripted REST API to Ok Google app but instead of sending as a link its sending in text Can someone help me in this, REgards Sandeep
Resolved! SSH Private Key Credentials not working , Even though given the correct SSH Private key that got generated. getting the error "Adding target to blacklist. No valid credential found for types [SSH Password,SSH Private Key]"
Hello Everyone, To use in a custom SSH Activity, have created a SSH Private key credential by giving SSH Private Key that belongs to particular server. I have created the SSH Private key Credential by following the below steps 1. By accessing the cor...
