Can we set a one primary group for a user in sevicenow?

Hi All, I want to know if we can set  one group as a primary group for all users. Example : Users -> 'Amit' is part of 5 groups but his,Primary Group -> Data Base group Can we set this in SNOW? 

Confusing scenarios during cleanup. Mismatch in Lifecycle status of a server CI

Hey experts,I'm working on cleaning up our Windows server data in CMDB and encountering some lifecycle status inconsistencies due to historical decommissioning processes not being followed properly. I've identified two main scenarios I need help with...

Discovery Overkill? Cloud/SG/ACC-V/Horizontal

I am trying to determine what is really needed to get an accurate picture of our infrastructure without having too many sources populate the same data and creating a bunch of reconciliation rules.  My question is do we need all of these, and if so wh...

Change management - Risk assessment Plugin only work for risk field ?

Hi All, I just installed the "Change management - Risk assessment" Plugin to know about it more and it seems that it is only calculating risk value based on their questions is that correct? Is there any way ? we can calculate impact also just like ri...

After Upgrading to Washington I get an error when refreshing datacenters for Azure Cloud Discovery

After I Upgraded the instance to Washington when I create Schedules from Cloud Discovery Workspace at the step of refreshing datacenters I get this error: ' CI Type cmdb_ci_azure_datacenter cannot be created since there are no attributes defined. Deb...

Storage discovery via host(UNIX)

Hi all, I need some advice for discovering storage device via host.Storage discovery - docs that I'm reffering to. I already discovered storage device by SNMP, and trying to discover by host. I keep doing discovery host OS(Solaris 11), but I can't cr...

AMB client disconnected after connecting?

Unable to launch Lab instance

Hi All, i am facing an issue while accessing the lab instance for Service Mapping Module. Below is the error details  Could any please help how to resolve this issue.

Event management fundamentals Lab 5.1 Task : java.net.SocketTimeoutException: Connect timed out

1. Create and Test SolarWinds Connector and Events We have created the SolarWinds Connector instance, but we are stuck on the Host IP field. What value should be entered for the Host IP field in the connector instance?When we try to test the connecto...

AD and ServiceNow data are not matching

User's profile is correct in BAM and AD but incorrect in Service now. What to do in this case how to correct in ServiceNow.

Intergration from BigFix Service graph Connector to Servicenow to store Computer data

Hello All, I am very New to ServiceNow developer. I don't have any experiance on ITOM.In my organization, we need to implement Intergration from Service graph Connector for Lansweeper to Servicenow to store Windows data. I installed below plugin.But ...