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Resolved! Blank/missing assignment group for certificate task

Background:We're setting up Certificate Management and using Port-based method via Discovery to collect our certificates. I see that we have automatically recieved Certificate task(Manual Flow) in sn_disco_certmgmt_certificate_task table, but only a ...

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SharePoint 2016 Discovery/Service Mapping

Anyone having success discovering or mapping Sharepoint 2016? I'm not surprised there is nothing for Sharepoint 2019 yet but a bit surprised that there is nothing for 2016. In the past, we had cmdb_ci_appl_sharepoint records and Sharepoint service ma...

Jet Direct Vs Zebra Printer

Hello All, Recently , we enabled the discovery for HP Printers and we can see some issue related to Jet direct with Zebra Printer.the Jet direct boxes were connected through the serial cable to a Zebra printer, Also the Jet direct boxes were connecte...

addOption for a variable triggers the related client script

Hi Team,Recently noticed something weird. I have a onchange script on state field when it changes to WIP. Later on based on certain variable conditions, I have to add an additional choice. Its works fine. But when the task state in wip and the option...

ShAn21 by Tera Guru
  • 282 Views
  • 1 replies
  • 0 helpfuls

Kubernetes / Container Discovery and Linux Server / VM Discovery

I'm hoping someone in the community might have some insight. We've recently activated container discovery using CNO. We have observed that discovery will create Linux Server CIs to reflect the compute which the container nodes are hosted on. We also ...

PG2 by Tera Expert
  • 1126 Views
  • 5 replies
  • 0 helpfuls

Unable to configure Check. Definitions for ACC

I have ACC installed in one of windows server and it reflecting under agents in servicenow sn_agent_cmdb_ci_agent table. UNABLE to configure or no options to add CONFIGURED CHECKS. as per attached screenshot it is 0 hence the CI is not reflecting in ...

Unable to install ACC in RHEL 9.0

Dear All, Hope you are fine. I am in a bit of an issue. We are trying to get the latest version of ACC 4.0 installed in the Linux Machine with a RHEL version of 9.0, we are going through a single line installation. It seems to be failing every time w...

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Nilanjan1 by Mega Sage
  • 705 Views
  • 9 replies
  • 2 helpfuls

Do you guys always register cmdb_ci_appl

 Hello Everyone, I encountered a discussion in the forums and am curious about whether it's deemed necessary for an application to always be registered in your guys view.In our organization, we lack Discovery, and due to our size, this would involve ...

Ui Policy 'onLoad' checkbox not working as expected

Hi Team,I have written a UI policy with condition and have the 'OnLoad' checkbox unchecked. I have written a script onCondition for it to run when the condition matches. Ideally the expectation is that the script  only runs when the value is changed ...

ShAn21 by Tera Guru
  • 491 Views
  • 2 replies
  • 1 helpfuls

Event Management - Events, alert, Incident

Hello,We need to group similar types of emails together based on the Sender ID and Receiver ID information available in the emails. We should group those emails that arrive within a span of 10 minutes if the Sender ID and Receiver ID are the same, us...

bhakti2 by Tera Contributor
  • 329 Views
  • 2 replies
  • 0 helpfuls

OCI Discovery Prerequisite

Hi All,For Oracle Cloud Infra discovery I want to understand the pre-requisites1.  Do we need a mid-server if yes, where exactly it should be located in OCI and what are the permissions should be enabled to communicate with the OCI resources? Thanks,...

Abbyb by Tera Contributor
  • 464 Views
  • 1 replies
  • 0 helpfuls