Retrieve Last Logon via Service graph connector for SCCM
Hi Team,I need help on retrieving Last LogOn Date of computer via Service Graph Connector for SCCM.Please help on adding SQL Query in "SG-SCCM Computer Identity" Data Source.
Forum Posts
Horizontal discovery sensor "Payload was in an unexpected format" error
Good Afternoon, I have a pattern that is failing intermittently while performing a load balancer discovery. It works on some load balancer pairs, but fails on others with an error in the Horizontal Discovery Sensor "Payload was in an unexpected form...
Configuring ServiceNow Discovery for Sweep Scan with Shazzam Probe
I am looking to configure ServiceNow Discovery to perform a sweep scan using the Shazzam probe, specifically to conduct a port scan without proceeding to discover Configuration Items (CIs). The goal is to identify active IPs with the Shazzam probe an...
CI binding on Event rule
Hi, I have a task where I need to take value from additional information field of event and should bind as ci of alert. Example additional information = ObjectFullName":"Microsoft.Windows.Cluster.Service:UATQCBDSQL01.bbtnet.com","DomainName":"net.com...
How to Prevent Password Lockouts of Servers After Multiple Authentication Failures During Discovery
When performing Discovery, if the stored Credentials in the Credentials table do not match multiple times for 100 or more Windows servers, it can lead to password lockouts. Initially, during the first Discovery cycle, the system tries each credential...
How to remove the default tabs in a workspace
Please tell me more about the workspace.Below is the screen of the certificate management workspace. The OTB has a tab called Downloads, but I don't need it, so I want to delete it.・What I did1.Delete the JSON where the tab is describedContents of th...
Agent Client Collector (Visibility) connect and send data to multiple instances
Hello community, so i am asking myself the question if it is possible to somehow send data collected by an Agent (ACC-V) from the same machine to different ServiceNow instances (Dev, Test, Prod). The data does not need to be sent to each different in...
Report on Risk Assessment answers from Change Reqeust records
I need to create a report that gives me the answers to the Risk Assessments on Change Requests.I found a similar question posted a while back but the answer no longer applies , I don't have the possibility to create a database view , so I will need t...
Trying to regex the ci name out of an event value from another system
We are receiving testing.system\mssql as our node from a back up event management process. I need to parse the ci out of this so we can relate the node. I need everything before the \.I have read through several messages and didn't find anything t...
Delay Incident creation using Alert Rule
Let me preface this discussion by stating that we create an Incident for ALL Alerts currently. This has led to a large number of Incidents that auto-close themselves in less than 10 minutes (before most of our support groups can even assign them to a...
Event Management: How to delay auto incident creation on purpose?
Hello, I am looking away to delay an auto incident creation for a little bit like 5 or 10 minutes. I tried it on the Alert Managment rule using filter conditions on Created or Updated, but that does not seem to work. Any ideas on how this can be achi...
Resolved! Agent Client Collector installation on mac devices
Hello folks, Can anyone provide me step by step configuration of agent client collector on MAC devices.Any quick help is appreciated. Thanks,Pranita Bahuguni
Resolved! Linux discovery and SSH Public / Private Keys
Hi, I am currently setting up the Linux Discovery, and we have opted to use the SSH Private Key, and I have received the pair, (both private and public key), I understand that I will add the private key in the SSH private Key within the credentials i...
Delay Incident creation via Alerts
Hello All,We create an Incident for memory depletion. This has led to many Incidents that auto-close themselves in less than 10 minutes (if the resources free up memory ), we receive an alert on stability which would resolve the incident. We are look...
Using AWS Javascript SDK
Hi everyone,Did anyone try to integrate SNOW to AWS via AWS JS SDK (https://github.com/aws/aws-sdk-js)? We have a task to automate AWS Workspace creation and preferred not to use AWS Service Management Connector for specific reasons. The idea is tha...
