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Order Guides

Has anyone taken custom Onboarding, Offboarding and Transfer order guides and mapped them to OOTB order guides and been successful? I have concerns that all the business rules, client scripts, script includes, integrations, and custom fields on the u...

Inbound Email for external email DL in servicenow

Hi All, We have an requirement that I have been trying to resolve and I do not know if this is possible in SNOW or not.-----------------------------------------------------------------------------------------------------------------------------------...

aaddgg454 by Tera Contributor
  • 526 Views
  • 3 replies
  • 2 helpfuls

Script error while attempting to launch Shazzam undefined

Hi Team, Requesting help !! I've installed MID server in one of the AWS instance. I've given same Instance IP as  IP range in Discovery schedule.I tried to run discover now. But getting error as "Script error while attempting to launch Shazzam undefi...

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CMDB CI lifecycle management

We are trying to implement ci lifecycle management in our org can someone shear standard best practice to for implementation.I will also like to know about ci action(statemgmt_ci_actions) and "CI Lifecycle Management - Restore Internal State Manageme...

CMDB 360 and the ITOM Visibility Entitlement requirement

Hi - In the CMDB Workspace product page, it is specified that CMDB 360 requires an ITOM Visibility entitlement.   In the scenario where a customer does not have any ITOM Visibility products, but still wants to leverage IRE, Discovery Sources and Mult...

Can we enable email property in PDI?

Hi All, Can we enable email property in PDI? I have to test my inbound email action before release it to production is there any other way ??

Aryan by Tera Contributor
  • 335 Views
  • 3 replies
  • 0 helpfuls

Resolved! Error during RDP of nowlearning Virtual server

Hello everyone,Hope you are doing well!I am trying to access Nowlearning virtual server of Discovery Fundamentals course. I am getting the following error.I used to get this error, when the instance is Hibernating. Once it wakes up, I was able to acc...

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IP Address of Servers keep on changing

Hi All,In my environment, IP address of servers keep on changing. Hence, the same IP address could be allocated to another server after some time which makes it difficult to troubleshoot in case of any discovery related issues.Can anyone explain :-1....

Resolved! How to categorize SNMP events before creating event rules?

Hi All,We are receiving events from MID SNMP Trap Listener configurations. Events are not following standard structure in the additional information. Can anyone help to understand how we can categorize the same before creating event rules?Thank You!R...

Ganeshm1 by Tera Guru
  • 451 Views
  • 2 replies
  • 0 helpfuls

Help on REST with error : Request not sent to uri = :org.apache.commons.httpclient.HttpException: javax.net.ssl.SSLPeerUnverifiedException: peer not

Hi, In Rest message I'm using POST method and I need to get 200 response. But I facing the following issue HTTP Status: 0 Error Message: "Request not sent to uri= : org.apache.commons.httpclient.HttpException: javax.net.ssl.SSLPeerUnverifiedException...