ServiceNow PDI email sent/receive is not working?
Hi All, How can I sent/receive email in PDI for testing the inbound action. I have enable the email properties but still it is not working. Thank you,Aryan
Forum Posts
Mid Servers not visible in my instance
Hi all I have done a new MID server installation. The MID server installed and connected successfully. No error in the log also. The mid server is reflected in the list of services in my system also. But the mid servers are not visible in my instanc...
Service Mapping - Entry Point
Our CMDB uses an agentless discovery. I'm having limited success with my service mapping even when using IP address of entry point (web server usually). We have 20-30 domains in our environment, and the DNS doesn't always resolve, so I usually use th...
Resolved! How to Integrate Webhooks Into ServiceNow
Greeting All ...Where can i find out how to send Webhook events from a 3rd party tool, direct into the ITOM Event Table.All I can find is an article from 2016 - is this still valid? CheersPaul
Event Management - Integrating with different event sources!
Hi All,Hope you are doing good. I am not finding much information in the product documentation regarding integration event sources with ServiceNow. I know we have different method to integrate but there is no much clear information on this.Can anyone...
Dicover Kubernetes (Non Openshift, AWS, Azure, GCP)
Dear all, We are exploring to discover Kubernetes that is hosted in a platform that is not Openshift, AWS, Azure and GCP.I was wondering if ServiceNow Discovery support that. While checking the doc, it seems only support Kubernetes hosted in Openshif...
Service Graph Connector for Microsoft Azure - Resource Inclusion Handling
Hi,Does anyone know of a method to selectively define generic cloud resource CI creation from SGC Azure?For example if you want to prevent a specific generic cloud resource and allow other generic resources using SGC Azure.I have two ideas that I’m n...
Gamification of CMDB Completeness
We have a number of teams with missing CI data across multiple attributes. Is there a way to set up a league table (or some other gamification approach) to help drive improvements by tapping into the competitive nature of our team heads. Using CMDB H...
Discovery sensor - get CI sysid
Hi all I am created a custom probe/sensor. The input is fine, but i cannot relate the input to a CI. I am trying "g_device.getCmdbCi()" og "this.getCmdbCi()", but none of them returns anything. It seems to be the same code used in "Windows - JBoss Ge...
Delete Handler Error in Horizontal Pattern
Hello Experts, While discovering one the OS of Oracle Linux 7.9, all the steps from respective pattern is getting triggered and providing the output. However Delete Handler gives error as Failed to Find CI matching cmdb_ci_oracle_management_agent fro...
Resolved! What are "Pattern Designer Enhancements" / Command Validation Tool and why should we care?
So, I read the description in the ServiceNow Store and this page Validate commands used in discovery (servicenow.com) and the KBbut still now sure I understand what I would use this for. Can someone explain?Thanks!
Issue with NIC on Servicenow Discovery
Hi All, We are in process of data port and enabling discovery on our instance.For Heritage Data we are getting the CI and IP address and to map a CI to IP address we have to create a dummy NIC record in Network Adapter table. Now when Discovery runs ...
Powershell Using \$cred
The mid server service runs using a standard user account and I have a credential setup under Orchestration > Credentials for our admin account that will conduct the powershell orchestration. I have the following Powershell command that removes a use...
How to avoid updating the install status by Discovery?
Hi,we have discovered about 12000 servers on a client project (Windows, Linux, vCenter).With our Discovery we are overwriting the data imported manually from their old database. Discovery. In some cases the ServiceNow Discovery also modifies the inst...
Unable to access creator studio in Xanadu release
Hi All, @Servicenow @laurenmcmanamonI am unable to access creator studio in Xanadu release. Whenever I clicked on Creator Studio button, It's redirecting to another page and throwing an error: Please help me to resolve this error. Thank you,Prahlad ...
