Plugin is not getting activated in PDI
While I try to activate the plugin, I get a mail stating that 'Plugin was not activated'. What is the fix for this ?
Forum Posts
Invalid insert. Service with SN App Service ID: BSNXXXXXXX already exists.
Hi All, I am getting the above error, when I am trying to insert record into the custom tables extended from the Business Service(cmdb_ci_service) table. I have found the solution of updating Show counter in Number maintenance. But my doubt is, why i...
The system failed to create an inclusion connection - WebSphere
This one is still baffling me. The error while service mapping:The system failed to create an inclusion connection from the CI (type: cmdb_ci_app_server_websphere). There is a containment rule for this CI type and a pattern which is associated with t...
Discovery Admin Workspace some of the Tabs are not visible.
Discovery Admin Workspace some of the Tabs are not visible.
Attached the screenshots
In the Discovery Admin workspace, iam not able to view some of the Tabs
Some of the Tabs(Diagonstics,Tuning,Insigts) in Discovery admin workspace is not available
In the Discovery Admin workspace, iam not able to view some of the Tabs
How to use cmd command prompt to see other devices are active or not
Hi All, I want to check whether the device is active or not using cmd command prompt. Please guide step by step. Thank you in advance.
Automatic Transfer Switch Discovery
Hello Everyone, Would just like to check with you guys if ServiceNow can discover "Automatic Transfer Switch" using. I did try to check for the table (cmdb_ci_ats_power_eq) in the SNMP classifier, but unfortunately the drop down menu doesn't show up ...
Agent client collector issue (MID WEB API)
Hello everyone, We are setting up ACC. Mid server been installed and validated on linux server. We have two mid servers as of now. While trying to install the agent it ask for API key. Which we get from mid web server api key. Ideally it should h...
Resolved! How to discover monitors in discovery?
How to discover monitor in discovery?
Event rule to transform a node name.
Hello , we have events coming with node is name with FQDN or Short name like adc.ap.com or just adc.But in CMDB we have CI names with shortname , without fqdn.In the event rules , we have created a regex to strip the FQDN and mapped to a variable u_...
In a discovery pattern, a custom field is correctly found, but is not included in "CI creating"
Dear community,I created a discovery extension that is working fine (check wether or not a win server has NFS services installed, and filling a custom field ((added in cmdb_ci_server )). It was working file in DEV & TST, but I made some mix/mess when...
Nutanix-discovery - no CIs created
Hello Community,I have a question regarding Nutanix Discovery:We have setup the configuration like in documentation described.https://www.servicenow.com/docs/bundle/vancouver-it-operations-management/page/product/service-mapping/reference/nutanix-pa...
Inclusion connection failing with "Failed to recognize application. See the Discovery Pattern Log.."
I've got a curious problem with a service mapping activity. I've pretty much followed the Advanced Sim Course for Service Mapping to double-check my work and I can't for the life of me figure out what's going on.I have essentially created a custom ap...
Resolved! Need help on JDBC Type connection with Oracle Database using Datasources
Hi All, I am trying to connect to Oracle DB using JDBC from Data source to pull data from the DB. But I get the error as "'Cannot invoke "java.util.Map.keySet()" because "this.fImportSourceFields" is null' "after load and in ECC Queue i get this er...
