Resolved! How to create a custom activity in Workflow
I need to create an activity in workflow. Please refer this picture (Success, Failure) and Let me know the solution please, How to create this below activity Thanks .
Forum Posts
How to discovery nfs share of every Netapp vfilers
Hi,i would discovery the list of NFS Share that runs on every Netapp vfilers.I discovered NetApp 7 Mode with ON TAP API of pattern OOTB. This pattern discovery only default share related to physical netapp 7 mode, but doesn't discovery all share rela...
ACC Not Pulling the Database information
Dear Experts, I have been working with ACC-V and we are trying to pull in the database information (SQL and Oracle), the patters are getting triggered, but I am seeing failures in the Application logs. with the error. Any help in this regard is real...
Discovery of CIs marked as "Retired" or "Non-Operational"
We marked some of our CIs as retired for a test: Status- Retired Operational Status- Non-Operational These CIs are still on network and we wanted to check the impact of discovery on these records. Now, the these are being discovered but these are ...
Paging within On-Call Scheduling sends out multiple escalations
We have recently implemented paging within ServiceNow leveraging the On-Call Scheduling module. It all works as expected, except that frequently, multiple communications are being sent out at the same time. My 1st thought is some thing in the trigg...
DCOM WMI Usage for Credential Tests?
Hello,I'm a little confused about how Windows validates credentials within ServiceNow.I'm trying to create a PowerShell step in a custom action with inline credentials for WinRM, but the script consistently fails with an "Access Denied" error. Runnin...
Resolved! Intergration from Lansweeper Service graph Connector to Servicenow to store Windows data
Hello All, In my organization, we need to implement Intergration from Service graph Connector for Lansweeper to Servicenow to store Windows data. I installed below plugins..Integration HUB for ETL Integration Studio API Robust Transform Engine ITOM D...
After Discovery option in Cloud Discovery Schedule
[Washington DC] When setting up a Cloud Discovery Schedule, there is an option to create an After Discovery IP-based Schedule that includes only IP addresses of VMs found during the Cloud scan. My question is - why does this include only the VM IP a...
Operational Intelligence - ITOM
Hi @Rahul Priyadars , As I installed Operational Intelligence which is related to event management. I want to know how the anomaly alerts are created and is there any configuration we need to do to create an anomaly alert.After installing the operati...
What is the duration of Automate Grouping of alert correlation in event mgmt
I want to know about automated grouping.If CI based automated groups ae created how long is the duration after what time does new automated group alert will be created for the same CI does it take time factor or state of alert is alone deciding facto...
Did Alert Grouping change in Wasihngton DC release?
We recently upgraded from Vancouver to Washington DC and I have noticed very poor alert grouping in Event Management. I am not sure if it has to do with the release or something else. I see patterns that have over 4k alerts that are largely unrelat...
Unable to format 29/09/2021 using format string yyyy-MM-dd HH:mm:ss for field u_warranty_start_date
we are trying to import data using excel sheet but we are reieving below error in contract table. Unable to format 29/09/2021 using format string yyyy-MM-dd HH:mm:ss for field u_warranty_start_date.
Mid Server Error
I'm getting the below error in my mid server issue related list. Can anyone please explain what error exactly it is and how to resolve it.? Error encountered when invoking PowerShell, the result from running '"C:\Windows\System32\WindowsPowerShell\v...
Send notification from an alert --- event management
Hi Team, There is an alert being generated within 'em_event' table whenever an agent client collector 'agent' goes down on any of the server.Is there any way by which I can send a notification from an alert? and can I copy email content from the aler...
Metric Intelligence table sa_metric_type is growing by thousands of records daily
We're using ACC Monitoring and Metric Intelligence, and for some time now we've been having issues with our ACC Agents showing down when they're actually running fine. One thing I noticed in the ACC MID Server logs and in the ECC queue is a massive n...
