ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Azure Pattern Not Active

Some OOTB Azure patterns mentioned below are set to 'False'.  Is there a logical reason for this?  I have cloud discovery configured for Azure. Do I need to make these additional patterns active? Azure - Application LB (LP)Azure - Availability Set (L...

Community Alums by Community Alums  
  • 691 Views
  • 2 replies
  • 2 helpfuls

Call was canceled by the message filter. (Exception from HRESULT: 0x80010002 (RPC_E_CALL_CANCELED)) error while connecting to EXO

Hi, I'm want to create DLs in Exchange Online from ServiceNow Flow designer. I have created a HTTP connection with connection URL: https://outlook.office365.com/powershell-liveid/ and calling a MID script file in Flow designer(PowerShell Script). Bel...

find_real_file.png

Key Value not getting updated for AWS service account

Hi, We have master and child cloud discovery setup. For few AWS cloud service account, key value in cmdb_key_value table is not getting updated, for few accounts duplicate key value pair getting created instead pf updating old one. Could someone plea...

Rutuja K by Giga Guru
  • 1336 Views
  • 10 replies
  • 0 helpfuls

Service Mapping using Service Graph for AWS

Hi,We have been trying to get service mapping working for over a year with no success. TAG based mapping failed - people dependency in a large estatePattern based mapping failed - Permissions required for linux and windows in aws estate is too invasi...

Mark Smith5 by Tera Contributor
  • 1484 Views
  • 5 replies
  • 1 helpfuls

Order Guides

Has anyone taken custom Onboarding, Offboarding and Transfer order guides and mapped them to OOTB order guides and been successful? I have concerns that all the business rules, client scripts, script includes, integrations, and custom fields on the u...

Inbound Email for external email DL in servicenow

Hi All, We have an requirement that I have been trying to resolve and I do not know if this is possible in SNOW or not.-----------------------------------------------------------------------------------------------------------------------------------...

aaddgg454 by Tera Contributor
  • 601 Views
  • 3 replies
  • 2 helpfuls

Script error while attempting to launch Shazzam undefined

Hi Team, Requesting help !! I've installed MID server in one of the AWS instance. I've given same Instance IP as  IP range in Discovery schedule.I tried to run discover now. But getting error as "Script error while attempting to launch Shazzam undefi...

workdaynaveenn_0-1720540078049.png

CMDB CI lifecycle management

We are trying to implement ci lifecycle management in our org can someone shear standard best practice to for implementation.I will also like to know about ci action(statemgmt_ci_actions) and "CI Lifecycle Management - Restore Internal State Manageme...

CMDB 360 and the ITOM Visibility Entitlement requirement

Hi - In the CMDB Workspace product page, it is specified that CMDB 360 requires an ITOM Visibility entitlement.   In the scenario where a customer does not have any ITOM Visibility products, but still wants to leverage IRE, Discovery Sources and Mult...

Can we enable email property in PDI?

Hi All, Can we enable email property in PDI? I have to test my inbound email action before release it to production is there any other way ??

Aryan by Tera Contributor
  • 384 Views
  • 3 replies
  • 0 helpfuls