Hi I am trying to work on ACC-Monitoring, and the ask is to Monitor a specific Process usage and raise an alert if the usage reached a specific threshold. the metric that i am trying to use is os.windows.metrics_process_Status but unable to find a wa...
ServiceNow not able to create user or do any other orchestration activity in AD without "domain admin" access, which AD team can't provide because of it is having highest privileged access. Any help is appreciated. Best.
How to redirect Virtual Agent from Agent Workspace to Service Operation Workspace?
Hi all, I am wondering if anyone has any experience in using Wiz to populate the CMDB and or specifically has any data pertaining to comparing the data which Wiz can populate, versus what is discovered using the standard AWS SGC (which requires Confi...
I have a CI that is flipping continuously between two discovery sources (Logic Monitor and ServiceNow). The reconciliation rule is set up for "All Attributes" Discovery source 1. SG- SCCM 2. ServiceNow. The rule is inherited from the Computer class. ...
Hi,I am new to Network discovery, we are trying to discover network devices with SNMP.I did the setting as written in the documentation in ServiceNow ( add the Mid server to ACL and use SNMP v2 and 3 cred).I was able to discover the network device, b...
Hi All, Can anyone help me to know more about Process Mining use in ITSM? Thank you,Aryan
I kept below condition to validate when a new email is arrived: Mailbox = JunkState = IgnoredReceive type = NewTarget = EmptyUser ID is inactive____________________ (function runAction(/*GlideRecord*/ current, /*GlideRecord*/ event, /*EmailWrapper*/ ...
Hello Everyone!! Can we get the Software metering and Usage details from the Servers(Winodws , Linux) With Agent Client Collector ? If you achieved this earlier please let me know!!
I am trying to create a pattern which uses SSH connection to a network switch. Idea is to login to the network terminal console and run commands like "show running-config" or "show system info" and then fetch the values from the command output using ...
Last week I was able to highlight info in ServiceNow. And now I can't i get a prohibited sign when i hoover over data in ServiceNow. 1. I have changed browser.2. cleaned out my history on all browsers.3. Cleared out my history in clipboard and restar...
Has anyone created HTML based parsing method for http get call discovery pattern? I am doing a get command and getting a html response in a text format. Finding it very difficult to parse the output using regular expressions. RegEx is not working at ...
Hello, I am trying to make connection to one of the server using SFTP protocol but not able to resolve it. Below is the scenario: 1. Get the file from server using data source & SFTP protocol. 2. I have to use private key only to make a connection us...
Description: We need to deploy custom changes in OOB data_collection.rb file for Linux to every Linux server connected via ACC agent in ServiceNow, so if we attach that customized file in ServiceNow acc-f-modules again in zip format, will it be autom...
Hope someone can help. I am planning implementation of ITOM Discovery, Service Mapping and Event Management for a self-hosted customer and during initial technical spec discussions regarding MID servers, their infrastructure partner has advised me th...
