Investigate which integration tool is creating CIs
Investigate which integration tool is creating CIs without the minimum required fields in the server class.
Forum Posts
Even CIs that do not have the target tags are displayed in Tag-base ServiceMapping.
We applied "Key A" to services and network devices using cmdb_key_value and executed Tag-base ServiceMapping for "Key A."However, CIs that have "Key B" in addition to "Key A" assigned via cmdb_key_value are also appearing on the ServiceMap.There are ...
Resolved! Error during RDP of nowlearning Virtual server
Hello everyone,Hope you are doing well!I am trying to access Nowlearning virtual server of Discovery Fundamentals course. I am getting the following error.I used to get this error, when the instance is Hibernating. Once it wakes up, I was able to acc...
IP Address of Servers keep on changing
Hi All,In my environment, IP address of servers keep on changing. Hence, the same IP address could be allocated to another server after some time which makes it difficult to troubleshoot in case of any discovery related issues.Can anyone explain :-1....
Resolved! How to categorize SNMP events before creating event rules?
Hi All,We are receiving events from MID SNMP Trap Listener configurations. Events are not following standard structure in the additional information. Can anyone help to understand how we can categorize the same before creating event rules?Thank You!R...
Help on REST with error : Request not sent to uri = :org.apache.commons.httpclient.HttpException: javax.net.ssl.SSLPeerUnverifiedException: peer not
Hi, In Rest message I'm using POST method and I need to get 200 response. But I facing the following issue HTTP Status: 0 Error Message: "Request not sent to uri= : org.apache.commons.httpclient.HttpException: javax.net.ssl.SSLPeerUnverifiedException...
I cant find Software Asset Management – Machine Learning Normalization (com.sn_sam_ml_normalization) in list of plugins even though we have SAM pro?
I cant find Software Asset Management – Machine Learning Normalization (com.sn_sam_ml_normalization) in list of plugins even though we have SAM pro?
CMDB - Orphan Rule
As CMDB administrator, I want to define an Orphan Rule for every Principal CI Class so that CIs that should be cleaned up or have incorrect relationships are identified and can be corrected.For Server CI Class, the rule should be to mark all those s...
How we can use Script in Flow Designer for creating Change Task?
Hi all, How we can use Script in Flow Designer for creating Change Task? Thank you,Aryna
Search for unique Attribute in Class SAP SID
I have a problem with the Identification Rule in the SAP SID class (cmdb_ci_sap_sid). The name of the SAP SID is not unique. And unfortunately I don't have another unique attribute that can currently be read out via horozontal discovery. How do you d...
Fix script does not work for a few records.
Hi All,please go through the URL :-https://www.servicenow.com/community/itom-forum/populate-exiting-data-in-other-field-and-keep-caste-field-as/td-p/3057625 I have run the fix script, It is working for most of the records but for a few records it is...
Modify the Intune integration to only discover and import relevant and needed software.
Hi all, Intune integration imports all the software (each version per user individually) on mobile devices. This situation creates an enormous amount of data that is not useful for us. Therefore, we would like to modify the Intune integration to onl...
ACC-V for MacOS - Missing Network Adapters and IP Addresses
Hi Community,We have configured ACC-V to bring in endpoint information in CMDB and everything seems to work pretty well. With this said, we are experiencing an issue whereby in the Agents and Computers tables some MacOS endpoints have missing network...
CI Updated and Most Recent Discovery
I have a very large volume of CIs of various types where the "Updated" date and the "Most Recent Discovery" dates are over a year old, yet the Operational Status and the Install Status are Operational/Installed. For now I'm limiting this question to ...
Best Practices Filtering Specific VMs During vCenter Discovery
We currently run vCenter Schedules and are looing for Best Practices to filter specific VMs so they will not get processed and create CIs. One option is to filter the VMs based on the VM name containing specific information such as "test" or "copy". ...
