Hi Team, Good day!There is a requirement to configure a notification which will trigger whenever any agent status changes to down.I had tried to create a flow that triggers whenever the Status field in [sn_agent_ci_extended_info] changes but it didn'...
Hi experts!I'm facing a situation here. I've been asked to stop discovery from updating CIs with OS windows 7 enterprise and windows 10 enterprise. Meaning, all computers. I've tried disabling the generic windows in windows classification. But, still...
Hi, We have configured "Service" discovery for Application services. While we run discovery for services, the discovery log shows below error repeatedly. Even though, the application services are refreshed, the discovery schedule is NOT completed and...
I am able to discover switches in our servicenow dev envionment however i have the exact same configuration on TEST but when a shazam probe is sent out it is missing the snmp credentials on the output xml.IN DEV it includes the following line i requi...
Dear Team,We are currently facing an issue with SCCM updating the "Most Frequent User" attribute, which is causing confusion. To ensure consistency, we propose that the SCCM discovery process updates only the "Assigned to" attribute.Could you please ...
Hi All,Actually before caste field was string and recently i made this a choice field so the value entered before is not present in my choices now. So i want those values should be populated in other caste field and caste field should become others w...
HelloI'm using ACC application, when I checked in computers table, in the field Model Number, instead of showing the standard Model number , i get the bios version .please, how to correct that ? thank you
Dear Team,I would appreciate your assistance in understanding the relationship types for the following:Application Services and Service Offerings: What relationship type should these entities use?CIs and Application Services: What is the appropriate ...
Hi Experts! I have a requirement to integrate AWS SNS with ServiceNow to receive Incidents in the snow platform. Are there any OOTB connectors available for the same? Or what should be the recommended approach? Thanks,Shantanu
Hi Team,i am trying to run test account on accessor account which contains mid server but getting error with the following :"Identification sections in pattern failed: section: AWS service account identification, error: Match step predicate is not m...
Can anyone point me to a step by step guide to build a pattern for MongoDB Atlas...
I am using pattern designer for Linux server discovery and need to configure a HTTP step to loop over multiple table entries There is one field 'resources' that needs to be dynamic so that I can take each row of the table entry and pass it into this ...
Hi, Can you help me with regex with the below email body which we are populating in Event Description field. Need to get the Product Name and Affected Entity details for CI Binding so we require the regex to pick from [Product Name] to before [Please...
Hi Team, Requesting inputs that shall help us here. We have ITSM & ITOM subscription. For IoT - We need to integrate Azure IoT hub with ServiceNow CMDB to import all IoT devices as CIs. And then leverage these devices for ITSM processes. Questions ar...
Hi Everyone,We have custom application built using App Engine Studio.We need to customize the custom workspace homepage as same as Sow homepage(Exact feature we need is, when we click on the chart on the homepage the list should get load at the botto...
