Discovery of CIs using VPN?
Our customer is asking to check the feasibility of discovering their CIs using VPN between ServiceNow and customers data center. Is that possible?
Forum Posts
Can we discover VPN tunnels using CMDB Discovery?
Hi Team, Can we discover VPN tunnels using CMDB Discovery? I am looking for an out of the box solution. I added the API key credentials but i dont think we have probes/patterns to run this discovery as the discovery logs is still trying with snmp and...
ServiceNow Discovery Simulator Question and Answer Blog
What are three reasons organizations fail to complete implementation or realize business value from the CMDB?
How to pull the interfaces from SolarWinds?
Hi , We have completed the SolarWinds integration .We expect that we can get interfaces data but doen't pulling the interfaces. Could someone please help me how to get the interfaces into CMDB. Thanks
Manager field is not syncing from ldap
We have ldap integration setup and the manager field for some of the users is not populating. Upon investigation i have found that manager field in source table is empty which means data is not even coming from ldap for some users. What could be the ...
Resolved! LDAP integration - user import - manager field is empty for few users
Hello all, I am working on LDAP integration, and manager field is empty only for few users after the user import. out of 300 records approximately 100 users are not updated with manager value. Please help.
Resolved! Solarwinds SGC returning error - code: 400 with reason: Attachment is empty
I'm setting up the Solarwinds SGC but running into an error when testing the connection. Error: com.snc.process_flow.exception.ProcessAutomationException: Error creating Attachment raw_page_stream : Method failed: (/api/now/hub/temporaryattachment) ...
Agent client collector can be used for Data center-Server disc replacing credential based discovery
Hi, My client is planning to implement Agent based discovery for all servers . Currently it is credential based discovery however they thought to use agent(visibility) considering it will provide more deeper information compare to horizontal discover...
Resolved! How to create a custom activity in Workflow
I need to create an activity in workflow. Please refer this picture (Success, Failure) and Let me know the solution please, How to create this below activity Thanks .
How to discovery nfs share of every Netapp vfilers
Hi,i would discovery the list of NFS Share that runs on every Netapp vfilers.I discovered NetApp 7 Mode with ON TAP API of pattern OOTB. This pattern discovery only default share related to physical netapp 7 mode, but doesn't discovery all share rela...
ACC Not Pulling the Database information
Dear Experts, I have been working with ACC-V and we are trying to pull in the database information (SQL and Oracle), the patters are getting triggered, but I am seeing failures in the Application logs. with the error. Any help in this regard is real...
Discovery of CIs marked as "Retired" or "Non-Operational"
We marked some of our CIs as retired for a test: Status- Retired Operational Status- Non-Operational These CIs are still on network and we wanted to check the impact of discovery on these records. Now, the these are being discovered but these are ...
Paging within On-Call Scheduling sends out multiple escalations
We have recently implemented paging within ServiceNow leveraging the On-Call Scheduling module. It all works as expected, except that frequently, multiple communications are being sent out at the same time. My 1st thought is some thing in the trigg...
DCOM WMI Usage for Credential Tests?
Hello,I'm a little confused about how Windows validates credentials within ServiceNow.I'm trying to create a PowerShell step in a custom action with inline credentials for WinRM, but the script consistently fails with an "Access Denied" error. Runnin...
Resolved! Intergration from Lansweeper Service graph Connector to Servicenow to store Windows data
Hello All, In my organization, we need to implement Intergration from Service graph Connector for Lansweeper to Servicenow to store Windows data. I installed below plugins..Integration HUB for ETL Integration Studio API Robust Transform Engine ITOM D...
