I need to understand how the alert short_description is created. It appears that the short description is made up of the events Type, Node, Resource and Description.In most cases, that is not what I want to seeHow is that being set? I cannot find a b...
Hi folks,Having executed probe-based Discovery, the following error message was popped out for several IPs:Exception in Shazzam with result from [IP address]; TypeError: Cannot convert null to an object.All the devices for which the instance received...
Hello friends, I am working on IP Switch discovery. After last weeks discovery, it is observed that the model ID of a few CI's is changed to another mode ID (It is not the completely different model but another model from same manufacturer). SNMP OID...
Hi Community, I am having challenges while implementing discovery where I am encounter with one issue as I am unable to see the discovery schedules in my Home module of Discovery application. Although, when I am scheduling the discovery schedule from...
I am trying to add a default filter for Data Certification when performing Data Certifications on cmdb_ci_service table. I need to exclude certain records from the Data Certification depending upon a criteria match.
Getting ADME to work on Windows Servers with discovery seems to require a certain scenario to work in terms of the permissions required (tested with Windows Server Datacenter 2022).However - it doesn't work with just the MID servers service account (...
We want to install a MID Server on both Windows Server OS and Linux Server OS. It is necessary to add a certificate to the MID Server. 【Question】Is an SSL certificate sufficient for the MID Server? https://docs.servicenow.com/ja-JP/bundle/xanadu-serv...
Discovery of OCI environment is failing with an error from the "Oracle OCI - Service Account Validation" pattern that says "JAVASCRIPT_CODE_FAILURE: Request not sent to uri= https://identity.oracle.oraclecloud.com/******/******/" I have followed this...
Hi All, I am trying to enable the Bi-directional functionality in SolarWinds, but it is not working.Steps followed:1- Tick the check box of Bi-directional on both instance as well as definition.2- Choose task on the alert field identifier on definiti...
We are using CyberArk for our external credential store for some of our credentials. Currently, we have the CyberArk agent installed on each MID server that needs to access CyberArk. CyberArk now has an API that can be used and is being used in other...
I'm discovering the windows server, but found the serials number are coming with extra value into it.For ex - Expected value - INR199SComing value - INR199S.RTIDJDDJSJD234DI have checked the pattern script but couldn't find anything there that shows ...
Hello,I have a flow that is creating multiple tasks, including one related to UNIX accounts. Currently, all tasks are being generated, but the requirement is that the UNIX task should only be created for users who have a UNIX account. If the user doe...
Hi All, We have turned off Installed Software Discovery from Configuration console for both Unix / Windows Class.But still, we can see data from ServiceNow Discovery source in Installed Software Table [cmdb_sam_sw_install]As the Display name has SQL ...
Hello Community, I have a requirement to discover the virtual machines without hitting the discovery on whole V center as hitting discovery on whole v center discovers all of the components which is not suitable for our purpose as it would take a lar...
I have below xml file to parse with xml parsing operation in service mapping pattern. Can anyone help me to parse this? <?xml version="1.0" encoding="utf-8"?><configuration><configSections><section name="log4net" type="log4net.Config.Log4NetConfigura...
