Time of log viewer and actual logs are different.
Hi all, I have an issue about log viewer.Time of log viewer and actual logs are different.It seems like log viewer's time is nine hours ahead.Do I miss something? Regards,Hank
Forum Posts
Incorrect Serial Number - ServiceNow is Pulling from Baseboard Serial instead of BIOS or Chassis
The Serial number on some - Not all Windows machines - Physical are pulling in the Baseboard serial number instead of the Bios or Chassis. How do I set to discover the correct serial number?
Duplicate Host name- Not Duplicate Host Names
When filing a CHANGE or INC > Search to select CI Name > One name has the FQDN included in host name and one does not. appears to the user there is a duplicate - but to ServiceNow they are different. Anyone else have this issue and how did you res...
Installed MID Server does not connect with our client's instance.
Hi folks, We have successfully installed a MID Server on our client's Windows server, but it somehow has not appeared on the MID Server table in their instance. After the installation, there appeared a record on the Server Issues table that stated th...
Duplicate netscaler records
Hi All,I'm facing an issue at present where we use various load balancers, some F5s, some netscalers, etc. However, the netscaler records are not being detected as duplicates. Yes, I've read through the ServiceNow blogs/forums re de-duplication, but ...
Reconciliation rule for computer table
We created reconciliation rule in computer to only allow datasource with priority ( SCCM ,ServiceNow , Importset and Manual entry)But I could see SG-Intune source updating computer records , how its updating ? any idea
Resolved! Midserver stuck in Validating Stage
Hello All, There is a auto upgrade happened in our instance and midserver show as below. Discovery also not getting completing.Could you please help me on this
Discovering SQL 'Express' Instances in their own custom CI class
Hi all, I need to setup discovery to create SQL Express Instances in their own CI class. I have created the new SQL Express class as a child of the MSFT SQL Instance class. But I'm struggling with the discovery side. Do I need to create a new Cla...
Failed Exploring CI Pattern, Pattern name: Docker Pattern, Process ID: 9938, To Check Pattern Log Pr
Hello community!When running the docker pattern error , The error is MISSING DEPENDANCY So , I have removed the hosting rule to create new oneBut now it gets following errorI need to know, how to create hosting rule for valuesPlease help!
Add List of records on form section
Hello Team,I am trying to add list of records [ which are navigating to respective records ] on a form section of a policy exception form. Please can anyone suggest me the best approach to get this done.Thank you very much in advance.. Thank youPrajw...
How to call external API from mobile builder
Hi Experts,My Requirement is to call external API and render the data and show in mobile screens could anyone help with this.
Resolved! storage discovery in servicenow
What information do I need to obtain for connecting to a storage when Discovering storage.For example, when I discover a server, I need to know the account and password with admin privileges on the server side. What does storage ?If there are any ref...
Vmware Aria Operations (formerly VMware vRealize Operations) Metrics
Is it possible with OOB Event Management/Operational Intelligence features or Store plugins, to get Metrics from Vmware Aria Operations, aka vrops?
Service Mapping - Get_Process_Info.exe not always ending on devices, stacking multiple times.
All, Just curious if anyone else has seen this issue before, and if so if there are any suggestions for dealing with it. Occasionally we are seeing a situation where Service Mapping running against Database Servers is causing CPU usage on the target...
Export set - MID Server creates "export" folder in a strange folder structure
Dear experts, During an exercise with the Export sets, we found that the files are getting exported, but the "export" folder sits within a strange folder structure. Please take a look at this path and kindly advise, why this is so. C:\ServiceNow ...
