Resolved! What is meant by discovery pattern? How does it relate with service mapping?
Can anyone please help me in learning about patterns and its use in service mapping with real time examples? Thanks in Advance, Sweety
Forum Posts
Need help with Cisco VOIP discovery
Hi,Is there a way to discover Cisco VOIP devices using SNMP V3? I've done the below so far:1. Created a child class under Netgear and it's corresponding Classifier.2. Tested SNMP V3 credential successfully.3. Able to get OID's during test discovery u...
IP address is not populating in Unique certificate table
Hi, We have configured Certificate Inventory Management using plugin and by using discovery we are getting info of Certificates and these are getting updated in both Unique certificate and Installed certificate tables.In installed certificate table I...
How to add "assigned to" in a activities log filter on Alert
Hi All, Is there an option to capture activity logs every time an "assignment group" or "assigned to"changes on the Alert table (em_alert)? I noticed there are no comments field available for the alert table, and we often work on few alerts from the ...
Not able to see Cloud Admin portal and Cloud User portal even after plugin installation
Dear Community,I wanted to access Cloud Admin Portal and Cloud User Portal, currently I have installed the plugins: com.snc.config.mgmt, com.snc.cloud.api but still not able to see the portals, need your help with the required app or plugins using wh...
Dependency View is missing after Washington DC Upgrade.
Hi All, Hope you're well. After the recent ServiceNow Washington upgrade, we've noticed the "Dependency View" button missing from the IP router table in TNI modules. Urgently seeking your help to resolve this issue. Can we collaborate to fix this pro...
On-call
Hi, Requirement is to set up sms and on-call for teams. How can we achieve this? Thanks.
ServiceGraph Connector for SCCM - software instances created without installed on
Hi All, I had installed the SG connector for SCCM and while I am running the SG-SCCM software data source, it brings in data to software packages and software instances. Software packages are fine but few software instances are getting created withou...
Resolved! Need to select only 10 options max in list collector
HI Community, In a catalog item there is a List collector variable i need to select only 10 options max....currently i can select multiple options but i need to select only 10.How can we achieve this. Thanks & Regards,Suuriya Sridharan
notification needs to be sent to users mentioned in variable
HI Community, I need to send notification to users mentioned in the variable.In catalog item there is a variable set and the variable named notify (list collector) and refer to user table.... once the request is submitted with the user details in the...
Resolved! Definiton which reflects the relationship types purpose.
Hello everybody - I've been given the task to define what relations between CI's means.Thefore I was wondering if anybody have formulated definitions, which reflects the relationship types purpose.For example:Depends On::Used ByRelationship typeDescr...
