We have an SCCM setup in our ServiceNow instance. I am unable to find the mapping for the "OS Version"attribute on the computer class in ServiceNow. It is adding values like 10.0.22631, 10.0.18363, etc., but I am not sure if that mapping is configure...
We are implementing discovery, as per discussion with customer we got around 6 on prem data centers (1 main datacenter) and 2 azure cloud datacenters in different locations.1.For on prem how to choose which datacenter to install midserver?2.Is it ok ...
Hi all!I was checking the OOTB tables for Virtual Machine.What is the difference between Virtual Machine HyperVisor [cmdb_ci_vm] and Virtual Machine Instance [cmdb_ci_vm_instance]? and can you give me an example?
Hello Everyone , How matric intellegince works ? Like how it retrieve the data from the external monitoring tool (SCOM , Solarwind , VRops ... etc ) and where the data inserted ? Can we use metric intelligence without binding it to CIs ? Regards,
Hi all, What is the difference between GCP cloud Discovery vs GCP asset inventory discovery?What pre-requisites needed for GCP asset inventory discovery like which credential, different service account or same as like service account uses for GCP clo...
Hi, Discovery source is not updating when we ran quick discovery (or) with discovery schedule. some servers discovery source is empty and test credentials are successful then I initiate quick discovery it triggers pattern and picks up all server data...
Hi, Would anyone know if Discovery captures the interfaces that belong to a Port Channel or Windows NIC Team? i.e. there are 4 interfaces on a Windows Server. 1 is the master interface and 2 of these are actually teamed into 4th interface.The master ...
Qualys integration with ServiceNow though plug-in - Do we need mid server to perform this integration or is it an optional component??
Can we fetch the AWS certificates through Certificate and Inventory management or we have to use AWS Certificate Manager Spoke?
I need guidance on discovery endpoints. Like the functionality for all endpoint CI's in discovery. This is required for my CMDB project
We have setup Completeness rules with Required and Recommended fields, these are working as we expect and are affecting our CMDB Health through the Completeness indicator. We are getting tasks being created in the required_field_remediation.list and ...
I am attempting to execute a SSH script file but getting an error. The command works from the probe. Appreciate any insight.Full command: "sh apache_custom.sh -/opt/apps/asa/webBinaries/ihs/ihs9/bin/httpd -/opt/apps/asa/webInstances/ihs/app3789/conf/...
Hi All, I am trying to do Nimble storage discovery. May I know the steps followed to perform Nimble Storage Discovery. Thanks in Advance. Best Regards, Santosh B
HI,I am working on a certificate monitoring which can be received via discovery source. Here, i have 1 requirement if the task doesn't have application group then 1 notification will be sent to the technical team. In that notification i am sending th...
Hello, I'm trying to run a "Top 10" report that will show the most used (knowledge articles attached to incidents) per day in a list format with the daily use and a sum for the week to be run daily. I added a screenshot of our current method (based...
