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Increase threads versus adding MID servers

From the perspective of trying to speed up discovery scans, has anyone experimented with increasing the threads above the default of 25?Currently our MID servers are set to 25 threads. When running discovery scans the servers are basically pegged. It...

rgu by Tera Contributor
  • 4214 Views
  • 9 replies
  • 8 helpfuls

ACC Agent automatic upgrade?? Or only manual??

Hi, I cannot find the information regarding ACC Agent upgrade. Is it done, at some condition automatically? I only find steps for manual upgrade from ServiceNow instance. We would like to prevent upgrading ACC Agent to new release notes. (from 3.3.1 ...

Doci1 by Kilo Sage
  • 873 Views
  • 1 replies
  • 1 helpfuls

Provision VMs in Azure with Azure DevOps

Hi All,I need help with a client requirements. The request is to create a cloud catalog item with the following sections with variables, general info, provision and others and upon submitting the form it goes through series of approvals and once done...

Page22 by Tera Contributor
  • 1035 Views
  • 5 replies
  • 2 helpfuls

Acc agents

Hi All I am facing some issue with agent client collector. Agents are deployed and are visible into "sn_agent_cmdb_ci_agent" table but below are the points I observed on which I need help. What could be reason and How can we correct it.1. Why differe...

ssr99 by Tera Contributor
  • 400 Views
  • 2 replies
  • 0 helpfuls

Discovery of Vnets

Can anyone give me insights and pre-requisites of Vnets discovery ? 

Anmol8 by Mega Guru
  • 189 Views
  • 1 replies
  • 0 helpfuls

Duplicate records found in 1 class: Windows Cluster Node

Hi, The Windows cluster node table is creating duplicates starting Nov 2023 (coinciding with the organization's instance upgrade to Tokyo). Not sure, if this has to do with the upgrade activity, but highly likely that is the case.There is a related a...

Senai T by Tera Contributor
  • 1030 Views
  • 6 replies
  • 1 helpfuls

Failed Exploring CI Pattern, Pattern name: SSRS in service now

Hello CommunityIn my instance I got the errors as Failed Exploring CI Pattern, Pattern name: SSRS, Process ID: 2432, To Check Pattern Log Press Here2024-06-24 23:02:20: Identification Engine: Discovery status is FAILURE, Identification sections in pa...

Asha Pathak by Tera Contributor
  • 367 Views
  • 3 replies
  • 0 helpfuls

Resolved! Attempting to get devices IP address from Intune API

Hi, i am currently able to get all the required intune device information from the managedDevices GET API, however, i am unable to get the IP address of these devices with this API. Does anyone know how to solve this problem without using the service...

kmcgurk01 by Tera Expert
  • 4979 Views
  • 3 replies
  • 1 helpfuls

.pem key credentials Discovery

Hi Everyone I am trying to run Discovery and I am getting some log messages saying, "No credential found for types [SSH Password,SSH Private Key]". My server that is set up for Discovery detection only has a .pem key right now. When I go into Discov...

H3ll0 Th3r3 by Kilo Contributor
  • 3036 Views
  • 11 replies
  • 1 helpfuls

Custom Application Pattern Not Executing

I have a custom application pattern I created for Top down discovery. Its Active and published. However, when I run Discovery the Generic Application pattern runs instead of my custom application. The discovery pattern logs has no record of the custo...

Khill by Tera Contributor
  • 385 Views
  • 2 replies
  • 0 helpfuls