Multiple departments in our company make use of the same ServiceNow instance. One of those departments wants to clone down from the production instance to the QA and DEV instances. My team owns the Discovery and Configuration/CMDB modules. We want to...
Hi - When ESX servers get discovered during vCenter discovery one of the probes populates the Serial Number field on the ESX server. These are generally incorrect (start with VC###), and we want to manually populate them using our deployment software...
Hi All, Is the Operational Intelligence (com.snc.sa.metric) plugin required for event collection via MID server (metrics data not required)? As per the docs, it is mandatory to enable MID web server to push metric data & events to snow. Please help!!...
Hello folks, Hope you are doing very well!Executing Discovery on our client production environment, it ended up with the following error log:"Sensor error when processing HTTP - Classify: No sensors defined"We have looked into how we could solve this...
Hello, i have a bunch of Oracle Databases on Linux which should not be discovered because they are third party and we dont have any DB User access to those. At the moment the Linux Discovery connects via SSH, recognizes the Oracle Processes and tries...
Hi,I have created a field in cmdb_ci_win_server table. In business application table we have ootb field called emergency tier. If i select the value in the emergency tier field in business application table then the same value should update it in the...
Hey folks my discovery is failing on classification phase even though RDP is working, i provided all the access to the account but unable to it ,Here I am trying to discover the host via windows server on virtual machine.
My question is about configuring Cloud Resource Discovery. In step 3 (Discover Virtual Machines (optional)) there is an option to create an additional VM Discovery that has the Cloud Resource Discovery as a parent.We are facing the problem that in so...
Hi, We're seeing a number of errors for the vCenter connector instance. Anyone got any idea what they could be? EVENTS-------------------------------------------------------------TypeError: Cannot convert null to an object.TypeError: Cannot convert n...
Hi all,I have faced an issue while installing the Service Operations Workspace ITOM in the instance. I am unable to view or access the landing page of the Service Operation Workspace ITOM.Please find the Screenshot.Thanks,Prem
Hi all,I installed new mid server, everything is ok during install process. But the mid server not showing in the ServiceNow instance list. Agent0 log show error: getRecords failed (org.apache.commons.httpclient.HttpException: The host did not accept...
Hi, In alerts list (em_alert) could see some of the alerts are having empty CI means they are not binded to any CI An initial review of this, shows that most of these are related of alerts coming from one source alerts, which are not related to any C...
Hi,We upgraded excisting SCCM SG implementation to v3.2.1. We now want to change mapping of computer class and attrubute with the use of Integationhub ETL.On the first step for Basic details, when loading a SCCM data source and sample import set it ...
Hello, SNI need some clarity on why the vm_instance mentioned below is not showing under the server base item. Is there a specific reason for this? We have recently noticed that the cloud devices are not classified under the server class. Why is ther...
Hi Experts, Can anyone give me an approach on how to collect Data of users based on certain attributes from active directory into ServiceNow 3 months prior which going to get terminated . Can the data be stored in custom table .
