Resolved! Business Applications Licensing
Please explain how licensing works on Business Application listed in cmdb_ci_server?
Forum Posts
Serverless Environment Discovery
The Containerized environment is available for a quiet a period of time, but there is no patterns available to discover these serverless env on Azure and GCP, is there any roadmap to introduce these patterns for discovery or do advise on any other so...
CI Binding should consider Application Name along with Node from CI Identifier - Event Management
Hello Team, Currently, CI binding is using default configuration of Node name matching for AppDynamics events.Now requirement is, CI Binding should check Application Name along with Node name while mapping to Incident as we have multiple CIs with sam...
Can default view be changed for Infoblox Spoke 'Look up CName Records' action
When navigating to Infoblox Spoke > CName Records it runs the Look up CName Records action in the background.You can see the action results in flow designers operation history each time you navigate there. The issue is that without specifying the Vie...
Update Expire date and Contract Number in CMDB table Asset Record
What is the best way to regularly update the CMDB CI asset serial number and contract number?We receive data from vendors (Dell, HP) in the form of Excel sheets. The Excel sheets contain serial numbers, contract numbers, expiration dates, etc. Need t...
What module can I use to retrieve Windows event log (.evtx) into Now Platform
Hi all,I have a requiremwnt to retrieve Windows event log (.evtx) into Now Platform without manual import.Which application module can I use to achieve this goal? Regards.
SG-Intune VS CI Discovery
Hi All, We are setting up CMDB for a new project, and one of inventory for Windows End User device is MS Intune.Which medium will be better to bring data in our CMDB - Service-Graph Connector for Intune or CI Discovery?Also, if anyone can explain the...
Event Management Event Trigger Order/Suppression
Hello Community, I need help determining how to handle three separate events that may be related to a single monitoring tool issue. Each event could be triggered by a different alert. If the top-level alert is triggered, the lower-level alerts should...
Resolved! vRops integration with Event management using SNMP Trap
Can you please explain what configuration should we done in ServiceNow side so that we can integrate with Vrops anyone Please help?
How to discover printers with dynamic IPs
Any idea how to discover dynamic IPs printers using ServiceNow discovery? i cant use IP list or IP range as these are dynamic always changing?
Discovery authentication issues
Hi, I need some help, I don't know if I'm posting in the right category. We have a few Discovery Schedules to scan some networks and feed the data into CMDB, but we noticed that during the Schedule several machines have authentication problems, but i...
Resolved! Discovery Disk (Hard Drive) Serial Numbers
Hello all! My organization will be implementing ServiceNow Discovery in Q1/Q2 2025, but I have not been able to find any reference or documentation related to a specific question I have regarding Disk (Hard Drive) Serial Numbers. Does Discovery have ...
Resolved! Integration
Can anyone please explain below question with simple examples:--Scripted REST API-REST *REST API Explorer- API- Outbound*REST Message- Inbound and outbound Integrationand please provide you tube links related to integration to start from basics.Than...
Tag Governance Efficacy Reports
I'm new to the Tag Governance capability and have a question regarding the Efficacy reports and how to tune them. I've setup a new Tag Key Policy to check for expected tags where the CI class is "Resource Group" and Install Status is "Installed" I'm ...
Inbound email can work for any email?
Hi All, We have an requirement where we have create SR if someone is sending email for a particular email addresses exam abc@gmail.com. We have 8 different emails and if user is sending to any of these 8 emails a new SR will create and every email ha...