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MSFT SQL Instances are reverting to Absent

Hi,Some cmdb_ci_db_mssql_instance records are reverting to "Absent". Some points to be noted are: Pattern - "MSSql DB On Windows" does not have install status been set in it. So by default instances should be "Installed".In my case, it has changed fr...

Kubernetes Discovery not working on Yokohama

I had Kubernetes discovery working on Xanadu.  I made a simple discovery schedule using a bearer token for the Kubernetes (OpenShift) cluster and asked it to traverse all namespaces (*).  It worked.  The result was ~3700 CIs and ~7900 relationships b...

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Need Help Adding Connection Between IIS and MS SQL in Pattern

We are currently working on Service Mapping and I'm very new to pattern customization.I have an application hosted on an IIS Server, and it connects to an MS SQL Database. Both servers are discovered successfully, but the connection between them is n...

rewanthrr by Tera Expert
  • 235 Views
  • 1 replies
  • 0 helpfuls

Resolved! Modifying the CMDB Health Dashboard to hide Compliance

Our organization is currently rolling out CMDB and Discovery, and Compliance is not something we are currently using at this time. However, the CMDB Health Dashboard shows Compliance at 100% due to a lack of compliance rules, and while we have hidden...

IT operation Management

I couldn't enable debug mode In this task you create the first part of the JBoss WildFly Identification section which further builds out the Ticket-Monster application map.*NOTE: Make a point of a) Saving b) Testing and c) Publishing the Discovery Pa...

AlluP by Tera Contributor
  • 244 Views
  • 2 replies
  • 0 helpfuls

To disable alert from auto-closing

HelloI am sending traps to ServiceNow.When a fault trap is sent it created a new alert - as expected.When I send a clear trap, it is attached to the same alert as expected. In addition, the alert is closed because it received a clear event.I don't wa...

Resolved! Alternative ways to adjust user criteria

In my project i have the requirement for users with a specific role to be able to adjust the "companies" field in user criterias. Currently they can only read and not adjust anything. Are there any other ways of accomplishing this, other than by usin...

SelahattinY by Tera Contributor
  • 362 Views
  • 3 replies
  • 2 helpfuls