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Resolved! ACC - Host Data Collection Failed

Hello Everyone, Agent was successfully installed on Windows machine and status UP in Servicenow. When i click on Collect host data getting failed Error in Recent Input Queues:  error getting assets for check: error fetching asset: Response Code 503",...

AWS- ServiceNow Discovery

 I want to perform AWS Discovery in ServiceNow across three AWS Organizations  with multiple environments, without creating new users or keys on compute systems.    

Resolved! Service Mapping

Question 1 - Reconciliation Rules for the Application [cmdb_ci_appl] table are configured exactly the samefor both ServiceNow and SCCM data sources and the following priorities are configured:ServiceNow Priority: 100SCCM Priority: 200Which of the fol...

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Tushar Ghuge by Tera Contributor
  • 1591 Views
  • 6 replies
  • 2 helpfuls

Resolved! Identify the Discovery Source in SErviceNow

Hello Experts, How do I make out which CI is discovered using WMI and which is discovered by SCCM, and which is vCenter. We have all here but I am unable to take report identifying which CI is discovered by what. Normally it shows Discovery Source as...

SNowUser11 by Kilo Guru
  • 3637 Views
  • 2 replies
  • 2 helpfuls

metric intellegence implementation

Hi Team, I am looking for the documentation to implement Metric Intelligence.The Initial setup is completed, which is MID Server and Plugins. Now I wants to know how the Alerts we will receive in the ServiceNow, what all the configurations need to pe...

MirzaSaquiB by Tera Contributor
  • 559 Views
  • 3 replies
  • 1 helpfuls

Unable to Reboot MID Server (Windows Server) via ECC Queue

Hello everyone,Please excuse my English if it’s not perfect. Our team manages a MID Server running on Windows Server 2016.As part of a certain process, we have a requirement to reboot this server.We are using the following method to perform the reboo...

小沢真 by Tera Contributor
  • 342 Views
  • 1 replies
  • 0 helpfuls

Resolved! Add a timestamp to a scheduled report

We have a few scheduled reports that are delivered to our service delivery manager daily, currently the subject / file name is the same everytime.  Is there a way to timestamp either the subject line or attachment file name?

by  
  • 17344 Views
  • 21 replies
  • 14 helpfuls

AWS Cloud Resorces discovered

Is there a chart or list of what AWS Cloud Resorces discovered viaCloud DiscoveryCloud Event DiscoveryAWS SGCI have been searching  I have found statements that Cloud Discovery discoveries mor Cloud Resources than SGC, but I have been unable to find ...

RGreene by Tera Expert
  • 581 Views
  • 3 replies
  • 0 helpfuls

Service Mapping and MS SQL databases , instances and cluster

Anyone worked on Service Mapping application patterns ? I am making good progress but still have a few challenges, one of them is related to databases:when discovering an MS SQL instance, I can connect using the host and instance name but unfortunate...

stephane_P by Tera Contributor
  • 836 Views
  • 2 replies
  • 3 helpfuls