I am attempting to discover a windows server which is behind a NAT. I get a message "(IP) is not a reachable host (no response to target ports scanned by MID)." Firewall rules are open to allow discovery. Any guidance or suggestion would be app...
I have a Dell server record that Discovery re-classifies it to Out-of-band device when it discovers the iDrac. It doesn't create two records, it keeps changing the same one from Windows Server to Out-of-Band device.
Hi, I am doing the course "Human Resources (HR) Fundamentals Simulator", A task has given under the topic "Create HR Documents " They mentioned like "03.02a HR Document Template Form.doc you downloaded earlier.", but Iam not sure where and how to dow...
Hello All We have a server which has two IP addressesprimary IP address - activesecondary IP address - inactive So through discovery the secondary IP address is not reachable as it is inactive.After some time the primary IP will become inactive and ...
What resets the thresholding for event rule to create new alert? I'm doing some testing in my lower environment, and I have an event rule setup for Count operator 2 occurs over 2100 seconds. When I manually closed an alert and then a new event came i...
Hi all, I'm preparing for ServiceNow ITOM interviews with 1.5–2 years of experience . Can you please share commonly asked ITOM interview questions or scenarios (Discovery, Event Mgmt, Service Mapping, etc.)?
In our project, we are going to do IP based discovery for citrix worker machines using IP subnet but we would need a domain user which will then needs to be a part of local domain group on the target windows hosts. Thought it will be a non interactiv...
Hello Community, We are part of the Discovery team and have encountered an issue during CI classification in CMDB.We received a change task (ctask) where the Configuration Item (CI) is a virtual machine. This was confirmed through the Discovery logs,...
Hi Team,I want to add managed by group in the payload of VMWare whenever i run the discovery, in discovery status ECC Queue, i select queue = input and in name i select the tags.When i check the ecc queue payload, it has a field of "support by" of t...
Our network team tracks their switches and routers based on their internal loopback address. The issue I'm running into is when discovery runs against these CI's, by the time it hits the loopback address, it determines it's already discovered this CI...
Hi, We have IDS (Intrusion Detection System) devices with a specific OID; however, these devices are being discovered as Cisco Firewalls. Upon cross-verifying, I noticed that some valid Cisco Firewalls are also being discovered with the same OID.I’m ...
I have a situation where F5 load balancers are being discovered just fine, but there are multiple F5 load balancers with the same name and serial number. But there isn't any de-duplication tasks or messages indicating they are duplicates. I noticed i...
Hi All, Earlier 'X' windows server was hosted on 'Y' hyper v Host, recently we have migrated and deleted 'X' windows server from 'Y' Hyper V host, now This 'X' windows server is hosted on 'Z' Hyper V host.1, However when we are are running discovery...
I have a question about the list of errors displayed in Discovery Admin Workspace > Diagnostics > Diagnostics. Please tell me the best practices for debugging these errors. Please tell me what to check and how to resolve them, as well as how to opera...
My customer doesnt want to give us the credentials for Discovery project.They are asking to use ACC for discovering the CIs I want to know the list of all limitations and gaps with ACC-V when compared to Horizontal Discovery (HD)1. Regarding attribut...
