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How to disable Alert Grouping for specific Alerts?

I have some specific Types of Alerts where the supporting teams complained they should not get Grouped under a single one when multiple Alerts for the same CI arrive. So, I was trying to figure out if it is possible to disable that Alert Grouping bas...

Pass user name in decision table

Hi community,I was hoping if there is way to pass user_name (string) field from flow to decision table.I have set trigger on flow which is created or updated by certain AD accounts and in the flow I have called the decision table which is taking the ...

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Discovery error

Hi, I have running discovery on PDI but showing the error please help on this. 

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dibya7252 by Tera Contributor
  • 844 Views
  • 5 replies
  • 0 helpfuls

Discovery Load Balancer Pool is not showing

Hello Team,So recently I have ran a two discovery and tried to fetch the devices.The Devices are getting discovered and stored it in the CMDB database, but the LOAD Balancer Pool is showing empty for one for the Devices. Please find the below screens...

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Exchange Online Distribution List Creation

Hello Community, I'm trying to automate a  catalog item for creating a new distribution list in Microsoft Exchange Online using the flow designer. We have Integration Hub subscription and I tried using the Exchange Online spoke, however it does not p...

Discovery report: discovered CIs over the time (trend)

Gyus, I have a simple use case... show me a report (dashboard, workspace, etc...) about how many CIs were discovered over f.e. whole year...Simple use case, but worst implementation. How to do that?Performance analytics? Can somebody share ho to do t...

Doci1 by Kilo Sage
  • 393 Views
  • 2 replies
  • 2 helpfuls

Admin login not working after SSO configured

Hi, Recently I configured the Azure AD for SSO in my PDI. There enabled the SSO properties and enabled the Account recovery user property as well, but couldn't configure the account recovery user with admin right. Due to this issue I can't log into t...

WMI Query

A:-- A Scalar variable named 'PeakVirtualSize'.B:-- A tabular variable named 'Win32_Process'.C:-- A scalar variable named 'MaximumWorkingSetSize'.D:-- A Scalar Variable named 'PageFaults'.E:-- A tabular variable named 'WMI Query'.F:-- A tabular varia...

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rohanthoke by Tera Contributor
  • 374 Views
  • 2 replies
  • 1 helpfuls

Service Graph Connector for Intune - retiring devices

Hi, We recently migrated from SCCM to SG-Intune for discovering our client devices (Laptops and Mobile devices).So far everything looks to be ok but we are having some issues with devices being retired when they are still available in Intune. There d...

Frank47 by Tera Contributor
  • 2442 Views
  • 6 replies
  • 2 helpfuls

AWS CloudWatch Event Connector

I want to integrate AWS CloudWatch alarms with ServiceNow Event management and want to use the OOB AWS push connector for that. However, I am not very sure of the authentication method supported by this integration. Does it support OAuth or only basi...