Hello friends, Today, when i tried to add the first seen and last seen fields for the Reconciliation definition, its not letting me to add these fields. Should we not add these fields under recon definition. We are using transform map to create/updat...
We are getting ready to launch event management (current license ITOM AIOps Professional). Looking at the integration launchpad, I do not see a connection for Meraki. My question, does anyone know if there is or will be a connector available. or if ...
Hi guys,I have a problem with the CI Discovery source field.Practically when a record is created by Discovery the field is populated with the value "ServiceNow", while in the case in which it is populated or updated by an external Data source, it is ...
When I open any credential record and click test credentials, the pop up to enter in the IP address and the MID appear as usually. However, no matter what IP I put in, it always passes(authenticates) even if discovery is failing due to credentials fo...
Hi Community,I have a specific question regarding the capabilities of Containment Rules. I referred to the documentation here: [Link: https://www.servicenow.com/docs/bundle/zurich-servicenow-platform/page/product/configuration-management/concept/c_Se...
this package require minimum os version windows server 2012 or greater. Provide soution
Regarding Linux Scan, does anyone have an exhaustive list of the commands that are launched by Service now during the scan ? We are seeking to restrict at the right level the permission of the account servicenow that has full root access with no rest...
Hello We have set up CIM credential Type but to 'test credential' there is no way to test any Target with Port. I tried to bring the related link from UI Action for Type CIM, But then it says Error:This credential type cannot be tested How to deep d...
Hi community - I recently implemented the SolarWinds Service graph connector but am seeing an issue with Stacked switches. It seems that only one of the nodes in the stack is in the import set. It is usually the master or one slave but there is alway...
Hi, Im using Solarwinds connector to get the Events for alert creation. My stakeholder says that some specific events are not found in ServiceNow . Especially a set of events where NETOBJTYPE starts with UND. Ideally the connector is supposed to pull...
Hello, Currently configuring ServiceNow Event Management. Need help with what are the prerequisites to configure AIOps in ServiceNow event management. Thank you...
Hello, I have this error when I try to insert credentials or try a simple discovery on my developer instance: "Error MessageAction Aborted: Password value cannot be saved due to technical issue. Please see KB1296997 for help." I checked the "Key Mana...
As part of our conversion from physical to virtual servers, we have server records that have the same name but different serial numbers. As an example, we may have a record in the cmdb_ci_win_server table for servername1, serialnumber-physical and an...
Hi Falks,any experience how to discover ORacle java Commercial feautures activation with the ACC-V agent?Does anyone here already did in the Yokahoma release? RegardsFranck
I have created an application service randomly and trying to use ci binding type i.e. CI field matching and given CI type as Application and you can see below the application I have created and images of event rule definition. When I created an event...
