Unable to discover load balancer and load balancer application from OCI cloud discovery
Unable to discover load balancer and load balancer application from OCI cloud discovery. Any experts kindly help me to solve this issue..
Forum Posts
Data Certification run issue
Data Certification tasks for Database classes were not created in the last run
Service Map Permission issues with Credentials
Hi All, I am facing an issue where Service Map is stuck with error Permission issues with Credentials. I have attached the screenshot.Error Message: Permission issues with Credentials. Command: sudo netstat -ltnup | grep -E ':8080'. Response: no sudo...
Resolved! Can I install ITOM Discovery on a nonprod for free?
Is there a cost for nonprod install?I'm going to be walking a new client thru ITOM to configure this for them.I want to install MultiSrc CMDB / CMDB 360 on a nonprod to demo.I went into the client's nonprod, & queued up com.snc.itom.discovery.license...
How does Discovery choose IP when multiple SNMP IPs exist, and is there an OID to detect management
I’m working with ServiceNow Discovery for network devices using SNMP. In some subnets, the same device responds on multiple IPs (loopback, SVI VLANs, management interface, etc.). I want to understand:Which IP does Discovery pick as the primary IP (cm...
Azure Change Processing for Cloud Discovery
Understanding Azure Change Processing (ACP) for Cloud Discovery Azure Change Processing (ACP) provides a near real-time method for updating the ServiceNow CMDB based on changes in the Azure environment and provides optimal performance when compared t...
Resolved! Is there a way to automatically discover Azure Subscriptions by creating a schedule to run?
We have Azure discoveries scheduled for the cloud resources and they are running as expected. We also have an Azure Account within Microsoft Azure Discovery > Credentials (Service Principals) that shows us the Azure Subscriptions only if we click on ...
Azure Cloud Discovery (Single/Multi-Tenant) + Dynamic VMware Follow-Up
I’m seeking guidance on defining Cloud Discovery for the following scenarios:I have two cases to consider — one involving multi-tenant IDs and the other a single-tenant ID.For example, in the single-tenant scenario, I have one Azure Tenant ID with 10...
What can be done with Service Mapping and what can be done without it?
Our system is currently running Discovery, SGCs, and other integrations to ingest CIs.We would like to look into Service Mapping and if it's worth adopting into our system.What can be done with Service Mapping? What can be done without Service Mappin...
How to install MID on Windows 10/11 steps
I am sure that many of you as myself have attempted to install a MID server on your laptop and you got error message stating you cant do it with your OS.Here is how you can install MID server (tested with Zurich) on Win 11.1. Go to MID Server -> Down...
Resolved! OAuth Setup for Zendesk Spoke Integration with ServiceNow
I need help configuring the Zendesk Spoke and setting up OAuth between ServiceNow and Zendesk using IntegrationHub.I’m facing issues with the OAuth setup and connection configuration. Any guidance on creating the OAuth app, configuring credentials, a...
Unified View for ServiceNow Catalog Connector
As an IT Business Analyst in the healthcare arena, we are looking for guidance on anyone out there who has successfully implemented the ServiceNow Catalog Connector with a "unified view". For our organization, this means that a user can log in and vi...
WinRM ports open producing false positive errors.
I am receiving false positive errors. Could not find any valid credentials to authenticate the target for type [Windows] errors on Ips with no host. The Shazzam probe is detecting an open WinRm port 5986 and returning the error on IPs with no host. ...
Resolved! Is there a way to discover Imperva WAF (Web Application Firewall)?
I am currently running a discovery; however, after reviewing the documentation, it appears that discovery for the Imperva WAF (Web Application Firewall) can only be performed in a generic way. The documentation states that it can only be done via RES...
Discovery account getting locked out frequently
we have used the service account for discovering the following VMware,mssql_instance,exchange_mailbox,F5 SSH everyday account gets locked out unable to figure out through discovery logs which server is causing the lockout.